I lost one of a favorite pair of small hoop earrings. Dang! Searching online didn’t yield a replacement. Deciding to look for a jewelry store near me, I found John Michael Mathews in Vero Beach—all ‘5-star’ reviews! Called and explained my problem to Gail. She was lovely! Since stores were just reopening, she offered to email me some catalog pages if I didn’t want to risk coming out. She said that if I liked something, she would order it and then if I didn’t like it, I was under no obligation to buy. This is within 30 seconds of dialing the phone! I did go there and also met Victoria, who is the jeweler. The store had lots of lovely selections and also beautiful estate jewelry. The women found me several beautiful choices and I found a pair that really suited me. The only hard part was deciding, because I liked several. Gail and Victoria’s attitude is so friendly and they are beyond helpful. They are very kind people; I feel I really lucked out finding this place and...
Read moreWhat a wonderful surprise to find John Michael Matthews Fine Jewelry! I may be jaded, but I didn’t believe that pride in workmanship still existed in the jewelry industry. I came to them with a 3.5+ carat sapphire with diamond baguettes set in a platinum ring with a split in the shank. Due to their extensive knowledge, they diagnosed the issue with the metal in the platinum setting. I brought them another platinum ring that I had and asked if they could merge the two rings (not an easy task.) They actively listened to me; they took the time to understand my taste and style. Working with them is relaxing and enjoyable. Through old-world craftsmanship combined with the newest technology, and unique vision, they crafted a ring well beyond my expectations. Victoria Kerkela did the work; yet, it was apparent the entire team consulted. Thank you Victoria, Jade, and, of course, Michael! I am so delighted with my ring – it...
Read moreThis is actually Karen writing this review. After 49 years of wearing my engagement ring, the setting wore out. Victoria & Gail were amazing at helping me design a new setting. Two trillians were added to my original solitaire diamond, giving my ring a whole new, updated look. John personally selected the trillian diamonds on his trip to Antwerp, Belgium to match the quality of my diamond. I couldn't be happier with the result! My original wedding band was polished so it looks brand new. And for fun, I purchased a vintage diamond band ring to stack with my new rings. Perfect! My son always uses this fine jewelry store for special gifts for his wife, including her wedding ring. This is our family's favorite place for fine jewelry with a friendly,...
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