Aaron's — Local services in Victoria

Worst customer service in the world if you can use anybody else do not he was Aarons I set up this account with autopay when I got a new card I called made the payment needed for the rest of the month and then gave her the card number for the auto-pay she failed to set it up so I get an email two days after the first saying my account is past due I call them I tell the gentleman on the phone what happened he says let's set it up for your next payday and the payday after so that you don't overdraft your account this month I thought wonderful you're awesome you know since I'm calling in to make the correction now 2 days after that some lady called me from Aarons can't understand why I'm upset telling me she'll just set up for them to come get it from me when I ask for another representative she denies it and hangs up on me if you cannot understand why your customer may be upset you should not be in this industry they will not be getting their washer and dryer back they will either work with me or they will take the hit because that is my washer...

Worst customer service ever,verry rude employes.Was lied to from the verry first day about due dates of payments.And we waited for 3 months after delivery and set up for 1 single bedpost that had defects that would not even allow it to stand.And yet they still called me more than 20 times a day from 5 different numbers durring my working hours ,to continue to get rude with me over the phone,because aperently there is no comunication withing there circle,and one person tells me one thing then the next calls me a lier literally and to take my business elsewhere before hanging up on me.Ive been buying from Aarons since 2000 thats almost 20 years and I have countless payoffs from several different stores and have never had had a problem like this one.I will never use this business again. PS my wife worked for Ashley Furniture Corporate office at the time of this purchase and i could get anything they sell at cost.I chose Aarons as a returning customer for the quality of the goods not the quality of the customer service.Verry...

I have never in my life had a bad experience with Aarons, so it breaks my heart to have to make this review, but this location is awful, I made an order online and was charged but the page glitched out and the lease was not completed so I called to get my money back and it takes days because nobody can find out what happened, then I finally get my money back and decide to take a break before trying again. well they keep calling and harassing me until I say fine I will go ahead and complete the order right now, only for them to tell me “we don’t have those products in our store”…. Then why are you calling my phone like I owe you money? I will never try to do business with this location ever again, and I strongly suggest nobody else do. And usually I would take into consideration that it’s the holidays and businesses have it rough at that time of year but they’re the ones who kept calling me so they get zero slack this time. If you wanted to complete the order, you should’ve made sure you had the items in the...