All the Rage — Local services in Virginia Beach

I’m going to keep this professional but I would not advise ordering from here because this is the mistake I made. Any business that you go to get your dress or get your bridesmaid dresses from should have a seamstress on hand from start to finish. You should not have a random young lady taking your measurements who doesn’t do any alterations to the dress. Since I’m a new bride I thought I would be fine and I thought I could trust them measuring my maid and matron of honor correctly. When I called the manager she stated that my maid of honor went from a 38 in waist to 43 in 3 months. My maid of honor informed me after the call that was not the case because the waist wasn’t the issue it was the bust and shoulders. They should of went a size up but did the dress to size. She also told me when she first went in the manager was not there for when measurements were taken again and when she had complaints. The manager states my maid of honor was fine but that was the second visit. She came in got her “free fabric” and left she barely talked to anyone since she stated being irritated with the service and rightfully so. Any of those young ladies there could of easily told the manager whatever she wanted to hear. I’m 60 days out from my wedding and the seamstress that they recommend which isn’t affiliated with them hasn’t even started on the dress yet because come to find out this happens a lot. Apparently they measure their customers incorrectly and they have to fix it so everything is on hold and staff is overwhelmed. They have even stated if they would go a size up we wouldn’t be having so many problems. Regardless if they don’t associate with your business don’t recommend them if that’s the case and better yet have a professional seamstress on hand. Even places like David’s Bridal has a seamstress on hand from start to finish. Own up to your mistakes because I know I’m not the first review with this complaint after reading through several other reviews from previous clients. Also if your expecting a refund you aren’t going to get one….free fabric and a nice it’s your problem...

I visited the store in Oct. of 2015 before the remodel, but on my return visit to pick up my dress, everything was still wonderful.

First off, I was able to get an appointment on short notice. They were very polite on the phone with me and even sunnier in person. I was greeted as I walked in and my stylist was alerted to my arrival. Amanda was my stylist for the afternoon. Everyone was very welcoming to my Mom, future Mother-in-Law, and bridesmaid.

Second, Amanda listened to what I wanted. She let me browse the racks on my own and explained how they were organized. She had the other ladies in the shop look for a dress she was having trouble locating. She grabbed the major styles for me to try on in addition to what my interests were. She let me organize the try on order. She apologized when the sample they had didn't fit me, but she didn't let that get me down. She was bright, helpful, and matter of fact. She felt like another one of my girlfriend's.

Third, now this may have been overwhelming to some people, but once she heard about my previous (bad) experience with another bridal shop that shares their name, she said let's treat this like this is the first dress you're putting on and start over. She had me try on styles that I was pretty sure I didn't want, but it really helped me make up my mind. She was never pushy and I never felt overwhelmed or lost in the process.

Overall, I was really pleased with my experience. I would recommend anyone to go. I ended up purchasing a gown from an entirely different designer. I got everything I wanted from this visit. The ladies here are super supportive.

Please DO NOT think that the VB All the Rage and the Chesapeake store by the same name are related. They are in no way the same. They are not owned by the same company or person. Do not go to the Chesapeake store thinking it's another local store, it is not! If you went to the Chesapeake store, give the VB All the Rage a visit. You'll be...

I walked into the store wanting to make and appointment and take a peak around as I had never been there. I was just beginning to shop for my bridal gown and I was super excited. I was greeted when I came in and asked how I could be helped. I explained that I was just beginning to shop for a gown and before I could get another word out I was told that I had to make an appointment. I replied by letting them know that was fine but...and again cut off and told ONLY buy appointment. I again tried to ask to schedule an appointment and if they would tell me which designers they carry and I was again cut off for the third time by the dark haired lady behind the counter who was too busy texting on her phone to even look at me as she repeatedly interrupted me before I could get a word in SO...here is some information: I was looking to see if you carried a couple certain designers, I do not have a budget limit for my dress, and you could have shown me your boutique while you talked to me about setting up a time for an appointment. Here is something else you should know...I went to Ava Clara in Va Beach right after I left there and it was an AMAZING experience! I was treated with respect, scheduled an appointment and they walked me through the boutique just so I could see how nice and clean and FULL of amazing dresses it was. Oh, and I bought a very expensive, very amazing dress from them as well as referred my two other engaged friends to them who have appointments coming up. Work on your attitudes ladies, you work for your customers....it's not the other way around. I have worked in retail and I would NEVER have treated someone that way. Remember, without your customers, you don't have a job and you never know how big of a sale you...