Mint Salon — Local services in Virginia Beach

I showed Sara several clear reference photos before my appointment and asked for an even, cool-toned brown color with no dimension, and Sara assured me that it was achievable. Prior to the appointment, she confirmed there was enough time to do so as well.

At the appointment, Sara put on the wrong color. I ended up with a warm, red-toned color that she even referred to as a “chocolate brown”, which was the exact opposite of what I asked for. After the appointment, I voiced that I was upset and she said to message her if I had any concerns and that she would fix it. I reached out right away, as she told me to, and she left me on read for hours. Eventually she replied saying there wasn’t enough time to do what I wanted, and that I’d need to pay for a full corrective color at $75/hour (6+ hours), despite the miscommunication being on her end. She ended it with brushing me off and saying it might be better to find another stylist to fix it, instead of helping to fix her own mistake.

I’ve been going to her for about a year, but unfortunately this experience (especially the way it was handled after) showed a lack of accountability and professionalism. I can’t recommend this salon based on how dismissive the response was when something...

Kacie isn’t just a wonderful person, she’s an expert at her craft too! She takes her time to make sure everybody’s hair is the best it can be, and introduced me to some great products for my waist-length hair. Made me fall back in love with my hair 💕 I was really nervous about having my hair done the first time because I’ve never colored it before, but as soon as I walked in to the salon all my stress just went away. Every woman in that salon is so caring, easy to talk to, and just fun to be around! Lots of laughs the whole time (it takes almost 3 hours to do my hair so that’s saying something!) Long story short, if you’re considering seeing her, just do it. It’s hard to find people these days who genuinely care about each and every one of their clients, and Kacie is most definitely an angel on earth. I’m never going...

This hair salon is nothing but the best! Each and every time I go to get my hair highlighted, balayaged, cut/trimmed, styled, etc.. Kacie (my stylist and honestly the only person I trust touching my hair, I will be the first to admit I am a little picky...) works wonders and delivers excellence! After every visit to Mint Salon I leave not only overly satisfied but feeling absolutely beautiful. The staff is incredibly attentive, patient, generous with beverages & snacks, the salon itself is clean & welcoming, and I honestly look forward to seeing the Mint Salon staff because they are hands down the best team! I have referred my mother, sister, close friends, co-workers, and even past instructors that I've had to my stylist Kacie. I can not stress this enough, if you're looking for a spectacular hair salon...