Color Me Mine — Local services in Voorhees Township

I was truly looking forward to spending a relaxing evening at Color Me Mine — just painting and enjoying some peaceful time with my friend. Unfortunately, my experience was completely ruined because of how one employee treated me.

As a college student, I always try to plan my budget carefully. Before coming in, I called the store to make sure I understood everything clearly. The person on the phone kindly told me that painting costs $12, plus the price of the ceramic item I choose — for example, a $20 item would make it $32 total ($12 + $20). I explained that $32 was a bit too much for me, and asked politely if it would be possible to just enjoy painting without purchasing the piece. The person said, “It’s your business — if you don’t want to buy it, we can keep the item here.”

That conversation made me feel comfortable enough to visit. I thought, “What a kind and flexible place!” So my friend and I came on October 13th around 5–5:30 PM, excited to relax and paint.

When we arrived, there were two girls working. The young woman with long brown hair was absolutely lovely — respectful, calm, and kind. She gently explained the store policy, and I told her about my phone conversation. She then asked another employee, J, to assist.

That’s when everything changed. J came over with a visibly irritated expression, didn’t try to listen or understand, and immediately spoke to me in a rude, dismissive tone. In front of other people, she raised her voice and made me feel embarrassed, as if I had done something wrong.

I want to make it clear: I never asked anyone to break the rules. I was only trying to explain what had been told to me on the phone. I remained calm and respectful the entire time, but she interrupted me and said loudly, “So are you going to paint or go home?” — as if she was kicking me out.

I was shocked. It was humiliating and completely unnecessary. Even my friend felt uncomfortable. I genuinely believe there might have even been some personal bias in her attitude, which makes it even more upsetting.

The kind employee did her best to comfort me and even apologized on behalf of her coworker. She showed real professionalism, and I deeply appreciate that. But J’s behavior was unacceptable and should never happen in a place that’s supposed to be welcoming and creative.

I respect your policies — I wasn’t trying to avoid paying. I just wanted to understand, based on what I had been told earlier. I hope the manager or owner reads this and talks to the employee involved, because no customer should ever be spoken to that way.

What was supposed to be a peaceful art experience turned into one of the most uncomfortable moments I’ve had in a public place. I truly hope this situation is taken seriously — not just for me, but for future...

Let me start by saying that I have been to this establishment before when my son was younger many years ago and thought that the same customer service would be rendered the same as before, in friendly & well spoken manner. The minute I walked in with my children, nieces and nephews, we were already being looked at in a nasty way by both the blonde lady & the lady with a cross (who awkwardly enough didn’t display the love of Christ but rather an attitude when we stated we would be painting and not picking up- to which you she was annoyed by). She in a snarky way let us know that we NEED reservations. I corrected her about that & there never being a said reservation required during spring break on their website, or calendar- which I very intentionally looked at two nights before prior to coming). The only thing that stated that needed reservation was a Saturday event which then had a link attached. I told her the small hand written sign outside the door said “preferred” not required. She then corrected herself and said “okay, well we have a lot of reservation & will see if we can accommodate. (She then pointed a small list of what looked like “reservations”). I didn’t say we weren’t going to try to help you.” As she’s trying to pacify this, the blonde rude one goes, we only have seats For 8 & won’t be able to accommodate, both annoyed and pissed. Mind you, there’s a good amount of seating. We have toddlers in the group that can together fit in a chair, since my sister in law & I weren’t painting. As someone who works in education with children& adults & manages a building with well over 900+ plus people, there was nothing mannered, welcoming or inviting about this rude establishment. If you’re feeling overwhelmed and can’t manage operations of it, which clearly doesn’t look like they can -then get someone who does & can in a customer service oriented way. My sister in law & I just ended up walking out with our children.

We didn’t need our well mannered & excited children to be treated in a rude manner, after they had been so excited to paint. We took our little $500 dollars & are now at SkyZone for an all day jump & made reservations at another pairing location for tomorrow. This is perfect example of picking and choosing whom you want as a customer and whom you wish to serve in a non rude manner. As a Christian & someone who leads an serves & also owns a small business establishment with my husband- I can think of a million ways this could’ve been handled. I highly do...

Today I brought my two sons to this location to get out of the house and have a mommy and sons date. Let me add I am 37 weeks pregnant so enjoying my limited time with them is precious to me. Upon arrival, we weren’t greeted in the way I would have expected. We were given instructions and followed them. Beside us, was a grandmother with her granddaughter. But the lady had acted that us coming in was an issue. During the whole time, to make light of the situation I kept calm. At this point we were fronted multiple times if we needed help or anything else, which gave me the vibe of being rushed and we were a problem. Halfway through, whom ever it was that was there today then tried jokingly telling me how she needed to smoke but she needed to keep the doors open bc we were there and it sucks. I ignored her. Then I hear the door open and the smell of her smoking which filled the whole store of a cigarette smell. At this point I was pretty upset and wanted to take not only my sons out of there but me being 37 weeks pregnant self out. Shortly after, we completed our art. When it came time to paying - no issues there but as soon as the lady realized I did not tip her- she was very short and angry. I honestly would not come back to this location. Not worth the price to be treated by an angry older woman who smokes...