If I could give it zero stars I sure would. I bought myself and my son a pair of earring from here and with in two days his earring fell apart,while in school so he put it in pocket but lost it during athletics so it is gone I know nothing can be done. The pair I bought are not real gold can’t be nope not at all my ears hurt so bad are red and painful and only time that happens is if I put fake earrings in I have my Kendra Scott’s in first hole in ear and they do not hurt or feel have any the feeling I have when put the diamonds studs I bought for second hole in ear but no one will help rude customer service I don’t have receipt but figure I could be looked Up in their system nope not going to happen so there went 100 dollars of hard earned money to the trash over something I was lead to believe true was not the earring are fake I know the diamonds are not real of course but the gold is said to be 14k One huge lie!!!!! Thank you a very unhappy customer who will not shop at your location ever and will be sure to let everyone know what awful service your company gives to those that spend...
Read moreI had to return to have my ears re-pierced and I was a bit nervous about having it redone. The ladies there great and are all State certified; unlike Wal-Mart or Claire's. There's also now a one year warranty that comes in case you have to have that same area re-pierced. One thing I've learned from research is that you really should have real gold to start with. Piercings are free with the purchase of eating at Pagoda. They will pierce kiddos too. Just remember if you have a baby get pierced ears that it could aggravate their ears. I have several medical doctors in my family and it's best to have this done when kids are at least 12. There are veins that run throughout your ears so it's really important it's done professionally. For $7 more, you are provided a ear cleaning kit which is very beneficial to your healing. I highly...
Read moreBought a gift card for my daughter to get her cartilage pierced as a Christmas gift and told the sales associate what the gift card was going to be for and had my daughter with me when I purchased it. Took my daughter today to get it done and was told the new rule about them having to be 13. My daughter will turn 13 in a few months but pretty irritated I paid for a gift card over $60 and the person who sold it to me didn't bother to mention this new rule! We can't get a refund for it so at least I have her birthday gift now but still wish they would have informed me before I...
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