Victoria's Secret & PINK — Local services in Waco

This store location seems to always be pretty busy, with ample staff working the floor and helping their customers with any matter or question no matter how large or small the question or issue is! The employees with Victoria Secret are always very professional, kind, courteous and extremely helpful! They always seem so eager to please their customers and to ensure that every customer whom enters this store location leaves very well satisfied and with full intent on returning to VS to become a repeat customer! Although this store location was neat, clean and very tidy they were low on stock and sizes! Which caused me to miss some really great sale prices and deals that were going on this weekend, and I find it to be extremely frustrating. What they had available in my size was colors and prints that I found to be ugly and off-putting, therefore I chose not to make a purchase and to do with out, for this very simple reason! I don't understand why by now, they can't have their floors fully stocked to capacity and slam out sales all day long throughout the entire day and time to ensure that every customer was a satisfied customer! It is not always easy for me to make it over to the Mall to do my Christmas shopping, so I do plan it around these sale days, only to get there and find empty shelves or very low stocked items! I do hope that the manager will read this and make some necessary changes very quickly to ensure the shopping satisfaction of each and every customer who makes the time to go out of their way to get out to the Mall location and do some in store shopping. I wish you all a very happy holiday season with many blessings to you and yours this holiday season! Peace, Love & Happiness to each of you today, tomorrow and each new day that we are...

Decided to stop in here today was greeted by a friendly young lady, who advised me of the sales that they had going on, which was great.! Proceeded to continue browsing, and there’s this young lady with red lipstick, grey sweatpants, and grey shirt that had PINK on it behind me, no excuse me or nothing. I wasn’t aware she was there I almost bumped her. I go to ask her a question. She seemed to have an attitude about a product that I’m trying to buy. So at this point, I was kind of over it. I just grabbed the known fragrances that I typically would buy and go to checkout. She’s checking me out in states “YOUR NOT GOING TO GET YOUR FREE ITEMS ” but the whole time she has a snappy attitude. I work in customer services and she was definitely not in the mood to deal with customers or maybe deal with me. But I thought I was tripping so I didn’t address it, but I just thought I’d put a little review up because after I spoke with my husband he said she definitely had an attitude. I understand people go through stuff but never let your emotions show especially dealing with customers we...

Does nobody know how to do their job anymore? Literally went in for an exchange that was a gift that I knew was online only. The first girl at the cash register proceeded to tell me “they’re over there just grab your size” and pointed off to the left of the store. I asked her are you sure? She said yep and pointed off in the distance. Couldn’t find them so went back up. The first girl was gone so I went to a different girl. She told me oh ya, they’re online only. So I was like well okay cool I just want to exchange for a different size. While she was in the process of trying to exchange, she was talking about how her other coworkers weren’t doing their job correctly and she always had to pick up the slack. Literally after saying that it turns out she returned my items in one transaction and the proceeded to try and get me to pay for what I was trying to exchange. She completely messed up by not making it one transaction. It was a gift so I was not going to pay for it. I just stared at her and she shrugged with a smile on her face and said “sorry”. Never...