Waco Welcome Center — Local services in Waco

The clerks were so nice & did more than just clerk duties. Fond a furry toy black bear, so soft, for 3 yr old's birthday. It had no price on the tag & was missing the neck ribbon. They looked up the price & put a bright red ribbon that had "Waco, Texas" printed in black on it. The 3 yr old was absolutely mesmerized by her bear & it's beautiful red ribbon. She named her new toy "Waco!" & made me her favorite relative. Thanks everyone for going the extra mile to make a little girl's birthday...

I can’t say if it is a good place or not since they started yelling at us from the moment we walked. They are not kid friendly and accused us of stealing stickers when the kids were getting brochures. Our school makes a $15,000 four day trip each year with a stop in Waco. I wasn’t impressed with the welcome from the visitor center.

Update: I received a very nice email response when I sent my concern through the website. I am satisfied that the issue...

It’s a nice tourism center with many different guides and journals that are free. Guides not just for Waco but for a lot of other cities nearby like Dallas, Fort Worth, Grapevine, etc. You can also purchase souvenirs here too. The staff is friendly and knowledgeable. I took one star off because it’s right by the cemetery. RIGHT by it. It’s a little creepy but usually you don’t have to stay there too...