GameStop — Local services in Wadsworth

Bought my daughter a pre-owned Nintendo, switch lite with Pokémon. Let’s go Pikachu. Bought a screen protector so that there would be no more damage to the screen. She showed no interest in this whatsoever didn’t like it so I took it back where the trade-in value is currently $130 for the switch light only to be told that the screen has too many small minor scratches on it so it would be marked as defective and I would only get $89. Lesson learned never buy anything preowned from GameStop probably better off just to avoid GameStop...

I recently visited the GameStop in Wadsworth and had an exceptional experience thanks to the Manager, Max. His professionalism, knowledge, and genuine concern for customers' needs truly stood out.

Max took the time to address my concerns and provided transparent explanations, reassuring me that not all GameStops prioritize profits over customers. His dedication to customer satisfaction and fairness is commendable!

Kudos to Max for restoring my faith in GameStop! Highly recommend...

I have been a loyal Game Stop Customer for years. Recently my 10 year old son had purchased a game with his Christmas money. he had it for about an hour and realized it would not work properly with his internet connection. the store would only give him trade in credit of $20 for a $60 game. Not to mention one kid at the store said they had used and the other magically didn't so he had to buy new. i am pretty sick to my stomach that he wasted his Christmas money and the store...