We recently from to NJ from Chicago a few weeks ago. We have been unexpectedly locked out of the house more times than I’d like to admit as we adjusted to the ins and outs of our new home. Each time my husband and I have been around to open the door for one another. Today was indeed the worst case scenario, as a gust of wind blew the door shut while I was doing laundry in the basement and I was locked outside watching my 2 year old son inside in a full blown panic. As a parent, there is nothing worse than watching your baby hyperventilate and you are unable to reach them to help them calm down.
The woman who answered my call could hear the urgency in my voice, she worked quickly to ensure I acquired the help I desperately needed. Vincent came to our rescue immediately, he assessed the situation and jumped right in to help me get to my son. The entire time while he worked he engaged me in conversation and reassured me everything was going to be ok, that this type of thing is common and even complimented my son. When he opened the door, he gave my son and I time to hug one another and he wasn’t phased as I burst into tears with gratitude for his diligence, professionalism and understanding. The joy and pride on his face while he shared his love for this community was genuine and again, comforting to me as I adjust to our new surroundings.
Vincent from the bottom of my heart, thank you for coming to our aid with so much kindness and reassurance that everything was going to be ok. On top of it, you welcomed me and my family to this area. I don’t think I can ever thank you enough, my family and I will certainly be customers for life and I’ll be singing your praises on the mom groups all over social media. My son is resting peacefully in my arms and that is all thanks to you. You saved us today and I am forever...
Read morePrestige Locksmith should be your first call if you're in need of an honest, reliable, responsive, knowledgeable, and well established and trusted member of our towns for your door, lock, key, and security needs.
I have called on them three times in the last year for three separate and different issues for our home in Ridgewood, and Prestige always had the solutions - on time and with clear pricing - and the great communications to make sure everything went smoothly and securely.
They're a local business with a 30+ year service history, so you know that your calls won't get routed to an unknown or unverified service provider.
Whatever you're trying to secure or protect with doors and locks should be handled by the best, and that's Presitge Locksmith in...
Read moreIn July I arrived home to found our front door had been broken into. The first call I made was to the police and the second was to Prestige Lock. Vinnie, the owner, came late that afternoon to replace the mortise lock and install an additional dead bolt. Luckily, we had purchased a safe from him several years ago so our valuables were locked away. We have been using Prestige Lock for over 20 years, for re-keying locks, cutting additional keys, installing very difficult mortise locks, finding a replacement key to a china cabinet. You name it, if we need anything that has to do with a key and a lock, we call him. He is extremely precise, neat and organized – a skilled and talented locksmith. He gets it right the first time, every time, and...
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