Superdome Sports — Local services in Waldwick

Been here for 2 kids parties. As one person already reviewed, it's cold, that's true, even when it's not so cold outside... bring a coat, or layer up.. or you'll be cold. Bathrooms are on the second floor, which isn't very convenient for all the kids party stuff happening on the main level. Staff is great with the kids and running the parties, very friendly and helpful. There's an arcade area near the party food and cake rooms, machines operate on tokens and range between 2 - 4 per play. Racing games, pacman/galaga.... foosball table... air hockey...time crisis .... basketball and a couple claw drops, guitar hero and another couple shooting guns games... keeps everyone busy about 30 - 40 minutes... my personal most enjoyable part of the visits. Parking is easy and close to the entrance on provided lot...if you're going for a kids party and your child isn't really into sports... be prepared for them to lose interest fast and /or have to chase them around the field area to continue following along with the activities the coaches / staff are leading. (That's our kid ☺) but if your little ones love sports themed fun, you can hang out with the other parents on the sidelines or benches and watch them have fun until...

I rarely write reviews, but the behavior I experienced from the receptionist at Superdore Complex was so unprofessional and appalling, it needs to be addressed publicly. She falsely claimed to be a supervisor, spoke down to me, repeatedly interrupted, and hung up twice during important conversations about our event. Not only was her tone aggressive and disrespectful, but her attitude made it painfully clear she has no idea how to deal with people professionally. Her behavior was insulting, arrogant, and completely detached from any sense of customer care or accountability. I’ve dealt with dozens of venues — this was by far the worst front desk interaction I’ve ever had. If this person is the face of your facility, you’re damaging your business. She should not be in a customer-facing role, and certainly has no place pretending to be a supervisor when she can’t even do the...

I'm sure for older kids, their programs are potentially great. For the toddler and little kids, I had a negative experience. The coaches seemed uninterested and unengaging, didn't learn any of the kids names except the one kid whose dad obviously spent all day drilling their 4 year old. They yelled at my toddler, kicked him off the field, made him cry. They caused a spectacle. I am the first to admit my kids can be at times unruly but they handled it SO poorly that my kids are SCARED whenever I say the word "sports." I called them to remedy it, told them I would never come back and they said they'd issue me a credit. Useless because really, I am NEVER going back with my kids. I hope they hire some kid friendly coaches in the future. This is first negative review I have ever posted of anything but I am really saddened that my kids had such a memorably...