My 5 pound dog has been going to tanners since tanners opened its doors. He lights up every time he sees the place and it was his home away from home. His favorite part of the day was seeing Yvonne- His second mom. My heart breaks that he's never going back there.
We just received a call that Tanners was kicking him out for behavior issues. Not a single warning to try to help him. After speaking to other clients we realized that lately they have been finding excuses to kick out many dogs. Maybe they're taking on too many puppies at once? Maybe they're staff isn't trained appropriately? I don't know.
All i know is that they keep blaming all the dogs and it's NEVER anything tanners is doing wrong.
How can we have our dogs do well at tanners when they themselves are not helping our dogs by letting us know theres a problem to begin with.
The owner called me to let me know my dog wasn't a good fit. Her excuse was he bit a client last week. My husband witnessed other dogs fighting in the yard and the employee holding my dog, without thinking, handed him very fast over to a client. with good reasoning, my dog reacted and got scared with everything going on around him. How can you blame my dog for that? He should have never been given to a client!! Forget the fact that my dog was just mistreated and reacted to your employee. They blamed my dog for the inappropriate handling of my dog.
I had time to think about it and called and spoke to another owner who said that was the icing on the cake and he's been snipping for a while. Im sorry but obviously my dog keeps reacting to what's going on in his surroundings.
Tanners claims after the fact, that he did it often. In his 2.5 years of being there he had only ONE write up, but they still kicked him out. If he was such a problem, shouldn't there have been more?
Im not saying my dog didn't do those things...im saying that tanners didn't tell me about it until AFTER he was kicked out.
Tanners is great, until your dog gets...
Read moreTook our puppy to tanners from the beginning. They accepted her, seemed to understand her breed and energy. We paid for the puppy kindergarten and were seemingly disappointed in the "promises". They didn't follow through on their end of the deal with teaching us as owners and I don't know if my pup actually was given what we paid for. As soon as those lessons were completed, we continued with regular daycare because we have a small baby and the dog just needed lots of energy release. Our 7 month old dog is not aggressive, just very high energy. Tanners didn't complain about her, took her and our money repeatedly until we started to ask questions then the tides changed. She was coming home with more energy than normal, she wasn't tired and seemed cooped up despite hours in the play yard. Well come to find out, they were keeping our 40lb high energy dog in the small yard with the small dogs (which was extremely over crowded to start with) because "they couldn't handle her in the big yard." That she would run around too much and then get scared when corrected so they kept her out. Isn't that the point of doggy daycare? They made me sign a death release waiver because she was jumping from one yard to the next - cause she's not a small dog! She's a sporting dog with energy! You were holding her back and blaming her! Ultimately we removed her from their care. We live in town and there have been 2 dog deaths there in the last 2 years - one of which they denied when I asked but was confirmed by the neighboring vet,, the other is posted on a review here. Friendly enough staff but competency in dog care and training leaves much to be desired. We won't be back and we wont be...
Read moreThis is the second time I’ve ever written a review about anything, but I’ve been so impressed with Tanner’s that I felt compelled to write one. I’ve been an animal lover my entire life and my dogs are my life. I’ve always planned vacations around my dogs and have never entrusted them to anyone but my best friend. I never, ever imagined I would board them; that is, until I found Tanner’s by happenstance. From the moment I walked in I knew I would, for the first time ever, give boarding a try. The facility is brand new. It’s immaculate, which was extremely important to me! I was also sold on the fact that the dogs are in the yard playing most of the day instead of being locked up in the kennels most of the day much like how other boarding places operate. The yard is huge, with plenty of room to run, play, rest under the tree, swim in the pool, etc. I always saw at least 3 caretakers outside with the dogs. Unfortunately, my dog has neurological damage and was intimidated by all the dogs playing and running. The owners, Suzanne and Tracy, who are amazing, told me not to worry and they would do what was best for my dog. After two day trial runs, they decided that Sawyer was most comfortable and happy in his own bed right in the front office with Suzanne. And that’s where my baby spent most of his days during that week —-but they still made sure that he got enough outdoor time. Suzanne texted me almost every day giving me updates and sending me pictures. I can’t recommend them enough. It was our first time ever boarding any of our dogs and we will be going back in a couple of weeks. I can finally...
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