Warrenton Jewelers & Gifts — Local services in Warrenton

My wife and I took my wife’s wedding ring to have a band attached for our 15 year anniversary. We were ensured by the receptionist they do they soldering there and do not send it away. They only give you a receipt for the work to be replaced and nothing else. After a week they called and told us that the ring was ready. Upon picking up the ring my wife asked them to read the diamond’s certified number inscription for verification. The jeweler said they cannot because they don’t have a microscope.

The jeweler asked for the diamond numbered and she did not give it to them (as common sense would dictate so they don’t just read it back to her without verifying the diamond). He then tried to tell my wife he did work for the mayor which we found irrelevant and made it clear as such.

My wife refused to accept and pay for the ring until they could read the diamond number. The jeweler, upset at the situation, had to go and get a microscope to verify it the diamond number. Finally after at least an hour the jeweler obtained a proper microscope and read the number off the diamond. My wife gladly paid and went about her business without ever being rude during the entire transaction.

My question is how can you do proper solder work AND be a respectful jeweler without basic equipment such as a microscope? It doesn’t matter whom you do work for because everyone is equally entitled to the same great quality work and service which was not provided. They will not be receiving our...

Warrenton Jewelers and Gifts is the best one stop shop for all your gift needs and for yourself! I could spend hours in there! Sarah, the owner is so knowledgeable in all aspects of the business and has the best personality! The entire staff is very helpful and makes your shopping experience so enjoyable. The jewelry selection has something for everyone and every budget. And to have a goldsmith on site is awesome! I love that there is such a large selection of gift ideas. The clothes, themed gifts, fun socks and beautiful handbags are so unique. And to top it off, you can rent tuxedos for your special occasions! I'm so happy they're here in our little town! You won't regret shopping at this woman owned...

When I called them the gal who answered the phone was so sweet and professional. It was an absolute pleasure to see her in person especially when she recalled the conversation she had with me days ago. I loved that. While I understand I'll likely be spending more to get my watch repaired there than I would if I shopped around it was close by, easy to find, so beautiful inside, well maintained, and organized, and definitely owned and operated by someone who takes pride in offering awesome customer service so it's money well spent. When I put my watch back on I'll carry that store feeling with me and I thank you for that. Its too bad I didn't take a before and after picture...