LongHorn Steakhouse — Restaurant in Warrenton

We joined the waitlist after arriving to a full parking lot. We waited in our car because it was very cold out and there were people waiting outside. The website said we were welcome to wait in our car after joining the waitlist. I saw the “your table is ready” text message the second it arrived, so we immediately walked inside. When we walked up to the hostess stand, we were not greeted because the hostess was too busy angrily telling her co-workers what a problem people are who get on the wait list then don’t show up when they’re called. Then she said my name to her co-workers and said, “i’m taking them off the list because they’re obviously not showing up”, then stated how people like [insert my name here] make her so angry. This was 1 minute after I got the text message, I glanced at the time stamp on my phone to verify). Then she looked up at me and said “Can I help you?”, clearly irritated. When I told her my name (she had not asked before that), she threw us a nasty look/glare and shook her head slightly. She did not apologize for having mouthed off about me right in front of my face.

We thought the experience was going to be bad given that start, and my husband was angry enough to walk out then and there, but we stayed because we had a gift card. Luckily, everything turned around after we were seated. Our server was great, there were a lot of good options for my gluten allergy, and the food was delicious.

Four stars instead of five due to the hostess. Their cranky hostess should learn that when waitlist people are told they can wait in their cars, it may take 60 seconds for them to walk in, and that it is not very professional to talk in a derogatory manner to your customers. After all, that customer may be standing right in front of you waiting for service while you’re too busy loudly...

We decided to go for a drive and when we reached Warrenton, we were starving. We went to Google to find a restaurant close to where we were and the selections were slim to none. We normally do not dine in chain restaurants but the fresh air made us hungry and we decided to try the Longhorn Steakhouse. To my surprise, it was flawless from beginning to end. Unbelievable. For a Tuesday night, the dining room was hopping and now I know the reason why. As an appetizer, we tried the French Onion Soup and Mixed Green Salad. The soup was piping hot and the salad and salad plate were perfectly chilled. For our entrees, we had the Longhorn Burger - one with French fries, the other with a loaded baked potato. The burgers were cooked to a perfect medium rare temperature. For dessert, we shared the cheesecake with caramel sauce and pecans. The hostess was extremely cordial. Our waitress, Seleste E, was remarkable. The dining room was spotless. You can feel the care they put towards cleanliness. It has been years since I’ve dined in a restaurant that was flawless. Hats off to the management. Chef and the kitchen crew, thank you very much for your talents, care, and the presentation of the food. What a beautiful way to...

Not the biggest fan of this place. Had one experience where a cool came out and gave me a dirty look because I ordered a burger medium and it came out well. I am a chef at airlie so I should now what a well done burger is I kindly asked the server to return the burger and to please cook me a new one. I received my burger after waiting another 20 mins mind you it takes about 8 mins maybe 10 to cook a medium burger. After receiving my burger it still came out medium well this time but I was so hungry I sucked it up and ate it. After about half way through my burger a cook walks out of the kitchen walks to the bar and starts to stare at me and my date. He continues to stare and while he is walking back to the kitchen I make eye contact with him and he gives me a dirty look. To me that is not acceptable at all in the fine dinning restaurants I have worked in if I ever did that to a customer I would be fired. I asked for the manger he was very apologetic and did comp my burger and gave 50% off on our other meal. They could use some work but to me it is a hit...