Eddie Bauer Outlet — Local services in Washington Court House

Terrible customer service and attitude from employee. Came in to the store to catch up with my father, just in time to hear the associate behind the counter. He answered my father's questions in a rude condescending tone. As a manager in a service orientated industry, I was appalled by his actions, words, and behavior. This is exactly why retail is dying, and why I grabbed my father and we left, taking our business elsewhere. Your customers are the reason you have a job, and until you treat them with respect and give them the individualised time and attention they deserve, you'll never stay afloat. My father and I were the only customers in the store, I'm sure any sale is better...

I make the trip from Cincinnati about 2 to 4 times a year (I try to go when seasons are changing to shop the new items in clearence). This store is the only reason I stop at these outlets. I don't even bother with the other stores when I pass thru. They have great prices (espspecially compared to the couple that are around my house) and always have some sort of sale going on. They have great discounts for military as well, 15% off the entire purchase, which is a major plus as my boyfriend is military and we shop together. I love how many items have a life time guarentee. Of the 8+ times I have come here I have never left...

We visited to take back an item and they were extremely nice and very helpful. We have gone to this EB outlet store often as this is halfway between Columbus and Cincinnati in which cities we have family. They have a good selection with very good pricing. The staff are tremendous with some having been there for twenty years. We were served by Holly who has excellent customer service skills. They are very conveniently located and have plenty of free parking. Stop by for some nice deals and...