Estate Discounts And Consignment — Local services in Waterford Township

A Heartbreaking Experience with Estate Discounts and Consignment--Waterford, Michigan Losing a loved one is one of the most difficult and emotional experiences a person can go through. Unfortunately, hiring Estate Discounts and Consignment of Waterford, Michigan to handle our daughter's estate sale turned what was already a painful time into an even more distressing ordeal. In our opinion, the following was our experience. Overpriced Items: Many of the items were priced far too high resulting in a large number of unsold items. This added to the frustration, as we were hoping for a smoother process. Unexpected Charges: We were charged for expenses that we were never informed about upfront, including credit card fees and professional movers. There was no mention of these charges in the contract and it felt wrong that we were made responsible for these costs. Unclear Donations: There were multiple trips made to deliver donations and we were charged several hundred dollars for these deliveries, which we did not expect. Lack of Transparency: At the end of the sale, we did not receive a clear list of items sold or the amounts paid for each item. Instead, we received a disorganized stack of credit card receipts, leaving us in the dark about the actual sale process. Unfinished Work: Our daughter's home was not cleaned properly, yet we were charged for cleaning services that were not fully carried out. Despite repeated requests for clarification, we were treated dismissively. On one occasion, when we pressed for answers, we were even threatened with legal action. This behavior is unacceptable, especially when dealing with people in such a vulnerable time of grief. In our opinion, hiring Estate Discounts and Consignment of Waterford, Michigan was a huge mistake. Instead of providing comfort and professional service during an already difficult time, we were left feeling taken advantage of, misled, and dismissed. We strongly urge others to think carefully before entrusting this company with such an...

Gene and his team are the best. Estate Discounts handeled the Estate Sale for my Uncles Estate in Ferndale. Gene knew how to price things so they moved but still brought value to the estate. Gene and the team worked tirelessly to get the contents ready for sale. Gene negotiated with the buyers with skill from his many years in the business. The many buyers were happy with the process as Gene facilited bundeled deals and delivery of items when needed. I would highly recommend Gene and...

The store is clean and orderly. They do need a new business sign. The staff was polite. Some of the merchandise is wayyyy over priced. But there are some very interesting pieces available. But again, it's pricey. Furniture and things of that nature. No clothing...