Rent-A-Center — Local services in Waterford Township

I am buying a washer and dryer from this rent a center currently the washer isn't working. I've been 2weeks without my regular washer they brought me a loaner washer.that is now not working. They sent a repair man who didn't repair my washer could be another week or 3 weeks is what I was told . When I called to tell them that their loaner washer wasn't working and my work clothes were in there with soap on them I was told there was nothing she could do. When I asked the sales associate to take me off the automatic payments she couldn't help with that either buyer beware here they used to be a good place to rent fom I've gotten several things from them...

I’ve been with rent a center for 4 years paid off 3 out of 4 things I have , & I promise it’s like I get harassed to pay my bill when I can’t but I always come to make a payment regardless of the situation even if I set up a later date , I just hate you guys treat me like I’m not a loyal customer and for these reasons I’m switching to Aaron’s, sometimes helping your customers instead of being not understanding or trying to work with a loyal customer would be so awesome but instead you ran me off , but thanks for the service...

They have good quality furniture and appliances. Theres one thing I would keep in mind. That's the insurance they add on to the rental. If you have your own Homeowners insurance policy. Chances are the item you are renting would be covered if it becomes damaged from a fire, etc. By doing that. You can save a few bucks by checking that. You just need to show them your insurance policy so they wont charge you. Why pay twice for insurance coverage? The guys that work there are friendly...