Five Below — Local services in Waterloo

Was ok..except the one and only employee I saw working kept asking throughout the store ( like 4 different times ) if I wanted or needed any help at all...the first time being right when I entered the store which I get and I said no thank you. But after that I kept seeing him in every area of store I went as if he was following me around and it was making me uncomfortable. Then they only have self checkouts and my first scan went in 2 times and the darn thing wouldn't let me take one of them off so I had to push a button that said a employee would be up to help me soon. Of course that's when he wasn't around suddenly after being everywhere I was before untill I got to the checkout. I waited 6 min. Saw him , he looked right at me I waved and he turned and headed to back of store. I waited another 6min. ( that's 12 total) with my grandson mi d you who's 2 and now growing impatient and was about to just leave what was scanned already at that checkout beeping and go try a different one to checkout rest of items when he finally came up to ask if I needed help now and I said ...well yes for awhile now. And I told him the problem and he fixed it then walked off. Anyway I don't know if I will go back....if they have a normal check out then yes but not with self...

This is similar to a dollar store, only most things are 5 dollars. If you need doodads or individual candies it's a good place to go. This is a good place for inexpensive teenager gifts. While there is a single cashier, they monitor the entire store. There are many, many self check out stations.... way more than the amount of customers they will ever have at once. The store was clean and the staff member was pleasant. Not everything has a price tag on it and some items are more than 5 dollars, so you have to pay attention or you will be surprised at the register. I did not see public bathrooms in the store, but I wasn't looking for them either. The aisles get a little narrow in places, so wheelchair users/people with accessibility issues beware. There aren't any steps to keep you from going anywhere, but the customer with the baby stroller was having a tough time making...

The store have a great variety if items & great prices, however, when I went to checkout, ALL of the checkstands & self checkouts were closed EXCEPT one, which was manned by one slow checker... the line was huge, he was slow & there were unruly gang-type teens directly behind me trying to intimate me & who were pushing me & grabbing my body... the checker observed this aggressive behavior directed towards myself & my granddaughter, lowered his head & ignored it... he did not call security, or management to deal with this and allowed the teens to harass others in line as well... take a bodyguard with you if you dare to enter...