I am a regular shopper at Aldis. I always buy in bulk and am usually in and out of there. Staff is nice and does a good job, except for Sally. I have seen her many times and she always has an attitude and is very rude with customers: Last time,I shopped I wanted two separate transactions. First one, fine. Second one, she was rude because I was handing her to many things at once. Yet, she can grab 20 avacados rip the bad and throw then all in the cart, for me to pick up one by one. When I usually buy in bulk I hand one to the cashier and tell them 10 or however many I have. She wanted to count everything, no big deal, yet when I tell her exactly how many are in the box(and you could clearly see I had a case of everything) she miscounted. Ready to check out at this point I realized I left my card in my car (first transaction I had cash) I told her I would come back in for the rest of the stuff but I was going to take out what I already paid for so I could load it up. I had my two young children in the cart with the items that still needed to be paid for. So, I said to her I going to leave that cart. She immediately freaks out saying I can't leave my kids in here. NEVER would I ever just leave my children there. On top of that their father was already grabbing them to hand her the cart so he could take the other cart with the items we paid for and our children to the car. I am shocked how she handled the very simple situation. She continued to repeat herself that we can not leave my children in the cart and started to make a scene about how we can't take the items we already paid for either. Eventually, after she realized what we we're saying we put our things in the car. I then returned to the cash register to get the remaining items and she starts to make a jokes. I don't really know what to even say about her. I am in complete shock of how she...
Read moreI LOVE the store. BUT the website and overall online ordering is a joke. My most recent order was a "picked" almost as soon as I placed it even though I wasn't going to pick it up for 4 hours. So I had no time to edit. Plus, within minutes I had been refunded for 5 out 24 unavailable items, and I could tell they were just shopping the shelves (not stock in the back) of my local store in order, so who knows what else was going to be canceled. So I thought it wasn't worth it and asked to cancel. They did BUT after the fact told me I would probably be charged a $15 late cancelation fee. This was not advertised clearly at checkout. Plus, they were the ones out of so much of my order, and there had been no indication of availability for each item on the item page as I was shopping. Most of what I was getting was standard stuff I get ALL. THE. TIME. and I'm almost certain there was at least some stock in the back that just needed...
Read moreIt's nice having one only 20 minutes from us, but they are definitely lacking when it comes to cashiers. They are hardly ever pleasant to the customers and one of them told me today that he couldn't take cash unless it was exact change...bill was 111.21 and I handed him 112. He gave me back my dollar and said he couldn't do that, that I had to give him coins. He took a quarter I had to fish from the bottom of my bag (while I'm there with three kids, one is 7 months old, and obviously have my hands full). So they'd rather not take my money and have to put all my groceries away if I hadn't had change? Either they have bad business sense or need to hire smarter people with basic...
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