Horrible food, horrible service, horrible prices. Would give it one star, but they are a new business.
Was seated right away and handed menus. Then the waitress came out with chips and salsa, and left. No asking if we wanted anything to drink, any questions about the special of the day or anything.
We probably sat there a good 15 minutes before she came back and asked if we wanted anything to drink. Then it was, do you want to order right away? We have been sitting here 15 minutes, no I still don't have the menu memorized yet.....
Food came, and it all tasted pre-made or was a Sysco-product - straight off the truck, into the microwave, to your plate.
I had the Pork Chimichanga, and they were extremely dry, just short of chewing on a stick. The pork bits that were in there were about as dried out as a piece of bacon, seriously. Beans tasted metallic, like they had came out of a can. Rice was nothing special either. Picture how a Chimichanga would taste if McDonald's served them - that is how this tasted. That is how the whole meal tasted.
The waitress came back and checked on us once, and that was just a passing "How is everything?". When I needed a refill on the beverage, due to the dry food, we had to watch for her to flag her down.
Service was bad as far as the waitress end, we felt abandoned. It is not like the place was busy either, there were maybe 4 other tables that had patrons at them. The food came out of the kitchen superfast, which is explainable, if it was fresh out of the freezer.
Chips were served warm, doubt if they were made in-house. Salsa had an odd taste to it. Did not taste home-made.
Would not recommend this for anyone. There are other Mexican food restaurants that I would go to before this one, one just down the street as a matter...
Read moreI have literally never left a bad review of anything before. But unfortunately I can't give a good review because we never received any service! Was traveling through Watertown and saw the great reviews of this place and decided to stop. Got there at 7:15, got promptly seated, given menus and chips and salsa. Then, nothing else ever happened. There were only 4 other tables there, after about 10 minutes we saw the whole staff come out and sing happy birthday to a table, we figured ohh the big table must have them backed up, no big deal. A few minutes after that we noticed quite a few of the staff standing by the bar area talking, and a female staff member sitting up front on her phone. They were not delivering food/drinks to other tables or otherwise busy, we have both worked years in the restaurant business and would have had SO much patience if they would have been busy. Finally at 745 (after 30 minutes in the restaurant and still not even having a drink order taken) we decided to leave. I'm still so confused by the whole situation, why would you just...
Read moreFood was blah and lacked flavor. Even the refried beans seemed to be watered down and a weird flavorless smear. The salsa was plain jarred, nothing special. The dishes were very plain, could not sense any sort of authentic Mexican seasoning. It was like they used a packet of taco seasoning meant for a pound of meat - but used it on several pounds instead. The service was horribly lacking. Considering the fact that the place was nearly empty, it was unimaginable how we had to wait close to a half hour just for water, and then we were left with the check but no one bothered to come back and get it. I’m giving it 2 stars because it was clean and the iceburg lettuce that was everywhere was fresh. I just think that they put little effort into flavor...
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