Verizon — Local services in Waukegan

If i can i won’t give no stars, joseph known as Jo gave me and my boyfriend a whole lot of bullshit talk and couldn’t back none of them. He told us how the military plan will save us a lot, made my boyfriend even get an iphone upgrade saying it will only cost $15 a month with the wifi we got for a $100 dollars. he gave us two weeks to try everything out and said if we weren’t satisfied we could return it within that time frame. we went back a week an a half later to return it and he made another deal with us so we could keep the new iphone even tho we wanted to return it. My boyfriend took the phone back skeptically and when he returned it just before the time frame as jo asked he was asked to come back like three days later after when he went back the sent him away with the same excuse saying he should come back some other time because their network is down, this happened two more time until the 30 days return time was met and now they are like “ YOU GOTTA KEEP IT MAN, THE 30 DAYS RETURN TIME IS OVER” MAN whattttt? Its not his fault he couldn’t return it y’all gave bullshit excuses until date and now he’s asked to call a customer care to get a special kit for a return cause damn well we are not keeping that phone. Mind you this was from January 16 2025 to February 24 2025.

Save yourself the trouble and go to an actual verizone store it won’t take anything but if you go here they will give you multiple nonsense trip...

We were finally ready to make the move from prepaid to contract and we wanted Verizon because all of our family members have Verizon and we know that it is a company that we can trust. We began talking to Jorge in November about pricing and how much we would have to pay. He was very patient and very accurate with his pricing. We ended up waiting until the beginning of January to make the switch and we paid A LOT of money for 2 iphone 6s plus 128gb but it was well worth it. Jorge even ordered our iphones a few days before we came in and paid so that we would not have to pay and wait for our phones. He broke down our bills. Where everything was going what insurance to get. Just everything. We left feeling very good about our purchases even though we paid about $1700. It was a great buying experience and we did not feel pressured at all. Since switching to verizon we have had maybe two small problems that Jorge took care of right away. Outside of that everything has been great. I strongly recommend this Verizon store and suggest doing business with Jorge. He is not pushy and is not there to...

I can thank these 2 professionals. I was in Waukegan for business for a lengthy stay and lost my phone and all my contacts, they were great. They walked me through every phase I needed to do. I don't know what I would have done without them. They are the greatest salesmen I have come across in a long while. They know the products and take time to show you. The best part is when they show you, you know then what you can do with.a product then you don't mind buying a product you understand. My many visits have been worth it. They are not there to get your money and push you out the door. They are there to help you make the best choices in the Verizon products and services. That is a real sales person, to educate us in this new world of technology. Thank you thank...