WOW Bargain Deals — Local services in Waukegan

My mom loves this place, she comes decently often but isn’t the type of loud costumer that shoves everyone around to get deals. She asked me to come with her and I was surprised at how rude other costumers were, that’s fine whatever at least some of the staff is nice. Or so I thought until we went to pay, the cashier lady kept going oh I wanted this to part of our stuff. Whatever that’s fine I can deal with that. Until halfway through she put the bag on the floor and started putting stuff on the in the bag where we couldn’t see it behind the counter all while charging us. When we got home my mom was so excited telling my stepdad about how she had found all these cool things including this robe she loved at a 70$ retail for 10$. When she saw it she was like “this is so nice I’m going to get it for you”. I thought it was sweet and it made me happy. And then we started looking for my robe and a couple of other things and they weren’t anywhere to be seen. At first we thought maybe we left them in the store but I made sure to look back and check to see there were no missing bags. And then we remembered what the cashier lady had done… she took the robe and charged us for it. This made my blood boil, not because I wanted the robe that bad but because my momma got it for me and was so happy about giving it to me. And my mom was so nice to the lady she said to her before she left “thank you so much miss for all the deals, I hope god blesses you”. My mom was so kind and the lady was absolutely foul. So over all awful staff because the look on my moms face when she realized we didn’t have it was heartbreaking. She was like I got it for you :/...

So I accidentally stumbled on this gem of a store on Facebook and much to my surprise I have been there A LOT since finding it. I want to start by pointing out that if you plan to go, you must prepare to dig through boxes, blankets, pillows, lamps, rugs, dishes, plastic bins etc. You name it, you’ll find it! Also, plan on being there for a while cause it’s a free for all and you have to have time to find the real treasure but also because the line to pay can get really long but rightfully so as so many people are purchasing many items at once. They have clothing to kitchen tables and so much more! Everything is new and priced to sell! They’ve also made some very good changes to the store adding perfumes and clothing and shoe racks which helps keeps stuff more organized than before. Remember, every day is a different price per item. If you have Facebook, you should definitely follow them because they announce all of the stuff they have daily by doing a live video and posting pictures so you’ll be able to get a glimpse of what they have left every day. Finally, I wanna mention the staff because they are truly great! Ray and Jaime and all the ladies too are always so friendly, helpful and working hard! I highly recommend you give this...

If I could leave 0 stars I would. Completely unprofessional staff and business. Drove an hour and got there at 5 am early. Saw their signs posted that chairs and such does not hold your spot. Then we get in line first freezing in -10 to be first. Standing there 20 minutes before they hand out their tickets for entrance and people who placed chairs out before opening were granted entrance first when their sign clearly states that chairs are not place holders. Instead of following what’s posted the staff yelled at new customers who followed the signs rules to grant entrance to those people who placed chairs and regularly shop there. It’s completely unprofessional and terrible customer service. While on their Facebook, no where on their videos of the rules did it state you could leave chairs for your spot on entrance. Regardless as a new customer what if all I saw was the sign. It’s not fair to the entirety of customers. Staff was rude, yelled at unknowing customers and said to go ahead and leave a bad review that they didn’t care. Never coming here again to support a business that doesn’t support...