O'Reilly Auto Parts — Local services in Wauseon

I was the only customer in the store, with 2 guys behind the counter. One was on the phone. I found wiper blades but not what I really wanted, so I approached the counter and told the guy what I wanted. He asked, "Did you look online?" I said no and left. Got the wipers and the willing help I needed at Auto Zone down the street--who was, by the way, very busy with customers. Do you think it could have been the...

I stopped shopping at the Wauseon location because no one ever seemed to know anything about parts nor were they ever willing to help you. Store manager Brock has brought customer service back to the store. He and his employees go out of their way to help as much as possible. They also have very...

Stopped in for a cabin air filter. The one recommended by their book did not seem right. Verified with the clerk and he said it was. I went to put it in and it was the regular air filter. Not the first time this has happened. Will...