Discovery Clothing — Local services in Wauwatosa

Horrible Manager I bought a pair of black pants last night with a couple of other items. I tried on the pants today and didn't like how they fit. I had taken the tags off (my mistake) I tried to return the item because I didn't like how they fit me. The larger woman that was there at 1pm told me she wouldn't be able to refund me because of the tags being off. I told her I'd attach the tags back if that was the problem. She then pointed out the stain I hadn't notice until she pointed it out. I told her then you sold me a pair of stained pants! She claimed the team never would have noticed it when she scanned it. The team member simply took off my security tag and scanned it she didn't inspect it fully! I understand the tags were removed I own that, but to say I can't get it returned because of a stain that was ALREADY there is unreasonable! I don't care about a measly $18 but don't sell stained items and then shut down all avenues of compromising! My problem was the attitude these 2 carried was very dismissive! To wrap it up the African American older woman came to the managers defense and very rudely said "I'm not going to go back and forth with you" Very rude and disrespectful attitude to have. Presentation is key when working at a clothing fashion store! Neither of them had the presentation or attitude that is needed when working at a place like this. I love Diacovery but this store...

Honestly I never would have considered shopping here had it not been for my friend's recommendation. The sign out front made me think it was a children's clothing store. Don't let the signage fool you though. There are sooooo many good looking clothes in here. The prices are just right too. I buy clothes to "go out" in, clothes to just chill in, and clothes to go to work in (business casual). This store has so many styles to offer at an affordable price. I'm so happy my friend told me about it.

NEED TO KNOW: They do not have dressing rooms so you have to know your size or try on the clothes at home. The return policy is very open for that...

The managers RUDE asf the policy says you can't return earrings DOESNT MENTION BRACELETS. I COULDNT FIT THE BRACELETS THEY WERE TOO BIG SO I WANTED MY MONEY BACK ! THE MANAGER HAD THE NERVE TO SAY YOU CANT RETURN SO I SAID THE RECEIPT ONLY SAY EARRINGS CANT BE RETURNED SHE THEN SAID IMA LET YOU RETURN THEM THIS ONE TIME WITH A ATTITUDE!!! &&ITS CERTAIN WAYS TO TALK TO YOUR CUSTOMERS ! I ALWAYS USE TO SPEND MY MONEY IN THERE ..NOT NO MORE THO I RATHER SPWND MY MONEY WHERE THE MANAGERS DONT HAVE ATTITUDES...