Absolutely the best LensCrafters I have ever come across and I’ve been wearing eyeglasses since I was 5 years old! I was visiting NYC from Chicago for the weekend and unfortunately I broke my frames while playing videos games at an arcade. I was able to find the exact frames at the LensCrafters inside Macys thanks to Johanna’s help. Unfortunately she was unable to get the lenses into the frame although she gave it her best effort. She could see that I was in a dire situation as I am almost blind without my glasses, lol, so she called in backup. Phil drove from his home 30 minutes away to help get the lenses into the frames. He was able to pop them in within minutes! I cannot express how grateful I am to both of them for helping me out. My trip to NYC would have been ruined had it not been for them! If I could give them a 100 star review I would!!...
Read moreI worked with Johanna at LensCrafters in Macy’s at the Willowbrook mall. She was very attentive, listened to my needs and offered many options for glasses. She provided great information about lenses & frames and offered many options regarding pricing. She made the experience easy and enjoyable. I highly recommend everyone to work with her for whatever your optical needs may...
Read morePhil was very professional he helped us with the coverage from the insurance he show me the frames which I chose a nice pair of gray frames and we upgraded to the transition lenses which was big savings I want to thank you Phil for going over the options with us plus taking the time to answer all the questions we had I recommend the store which is in Macys Wayne...
Read more