Massie Furniture Company — Local services in Waynesville

I was recently in a car accident resulting in the need for a neck and body brace. A dear friend purchased a recliner/ lift chair for me from Massie Furniture, essential for me to be able to sleep at night. Two weeks after the purchase the chair stopped working. Massie responded immediately, arriving first thing the next morning. They assured me that one way or another they would get it fixed.When there was no obvious solution, they returned to the store to take a motor and hand control off another chair. That night I was able to sleep again in a working chair. It is this kind of superb customer service and kindness that has had me return time and time again, confident that they will stand behind the quality of...

New to Waynesville, NC, we went looking for a variety of furniture, including a bed and appliances. Lucky for us, the first store we visited was Massie's.Tom Massie was extraordinarily nice and helpful. He knows his business and the community, and he undestands people. Since our first visit to the store, we have also dealt with Tom's son Kevin plus Jeff and Delores. Everyone is helpful. Everyone is pleasant. Massie's will be our first stop (and probably only stop since their prices are very good too) each time we have a need...

My late grandmother used these fine folks for many years and now I am happy to be doing the same. My husband and I recently purchased our new mattress here and had it delivered today. Personalized and friendly service from Jeff. He helped us pick the right mattress on a Friday evening, set up a delivery date of Monday, payment was easy, and the delivery arrived around 10:40 am Monday morning as scheduled. The delivery team was fast, efficient, and they were very friendly. We will definitely be repeat...