Weathervanes of Maine, Inc. — Local services in Wells

It started out fine. Project was explained clearly to company. Then it all went bad. Wrong mount shipped. Customer service does not exist. Two separate customer service representatives actually hung up!!! One couldn't be bothered with actually listening to the entire voice message left, and then the next dummy that called asked me for the same phone number 3 times. This was supposed to be a pleasant experience as I was buying my sister a very special birthday present. I also asked for the owners name twice on each call, and then got the hang up. I WOULD NEVER BUY SOMETHING FROM THIS COMPANY. THEY ONLY CARE ABOUT GETTING YOUR DEPOSIT. THE TWO EMPLOYEES I SPOKE WITH SHOULD BE IMMEDIATELY FIRED!!! I hope the owner reads this and takes prompt action because her/his employees clearly don't understand how important customers are in running a...

Went there twice. First time lady working there was helping customer for quite sometime. We stood there and was never acknowledged. We left and decided to come back the next day. When we returned the next day a younger guy was working. We bought 3 concrete statues and other yard ornaments. Spent $300 dollars. I asked if he could wrap the statues in bubble wrap since they are fragile and we were told no they don’t have wrapping materials. Really, for this type of store. So my wife and I started to carry out the statues to the truck and he just stood there watching my wife carry this out without offering to help. He said he hurt his back carrying them in the past. Man up dude or get a job at a stationary store. No thank you or suggestions on how to care for the statues. Nice...

I purchased what was represented online as a "copper mailbox". It is one of many designs currently listed for $199.00. "Copper mailbox" is deceptive. The mailboxes are a basic black metal mailbox available from Home Depot for $19.50 covered in a paper this sheet of stamped copper with a design. I strongly encourage Weathervanes of Maine to described their products accurately so consumers know what they are buying, and to adjust their prices accordingly. By no stretch of the imagination are these copper mailboxes. "Black metal mailboxes with a design on a thin strip of stamped copper overlay" is suggested to...