NO RETURNS--the worst experience, especially at an IGA grocery store I have ever had. NO STARS. IGA is a store I have frequented often. I had a return and brought the wrong receipt. The kid who I asked about returns was NOT trying to be accommodating at ALL. He scanned the product and looked at my receipt from the wrong grocery store and said "you didn't purchase this product here." All the products in this store are individually price marked with an orange price tag. I made the purchase several days ago. The kid just kept saying "you didn't purchase this product here," being very condescending the entire time. I started to walk out and turned around and walked back in, because I knew I had purchased the product at that IGA. I went to the aisle I knew it was on and yes there was the product with the same orange price sticker. I then went to the back of the store and found Debbie. She said let's go back up to the front. The kid, after scanning it again said, "you didn't pay for this here". I said "yes I did" and I asked about the sticker. After he begin making the return he was snickering to me several times, like it was such an inconvenience for him. I then asked him if he snickered at everyone who had a return. He then said, "I don't have to give you your money back," which lead me to walking out. It was such a terrible experience! I never got my money back and they kept the product. I called back and spoke with Debbie, which lead to her just raising her very voice to me when I asked who the owner was. She kept saying the kid was. I had to keep asking questions to finally find out his parents owned the store. I then found out Debbie was the kids grandmother. The whole experience was terrible and I will never step foot into that IGA grocery store again. These people at the IGA Wells Maine do NOT need to be working with the public. I don't need irresponsible, disrespectful, snickering kids or a disrespectful Debbie when I was just trying to make a...
Read morei love the iga's--worked at the one in pond cove during high school. iga in wells is the best of corner groceries--it has what you need, and you don't have to face the tide of humanity coursing through the big box down the road. here, it's easy in, easy out, has all the basics and a serendipity or two, treats for bullie. (milk. we're always out of milk in this house.) love Izzy--shes the best!
stopped in after getting the boy settled to pick up fresh chicken soup makings-- everything you need in one place, easy. an hour later, the boy was enjoying a steaming bowl of soup and the house smelled like gram's kitchen did on snowy winter days. she always had the soup kettle on.
don't miss the raspberry turnover squares in the bakery. i mean, win my heart with anything raspberry, for sure, but these are sooo, so good. not too sweet and a whole lotta flaky. you are...
Read moreEntry is filthy. Suggested two years ago to replace carpets. Just added a layer of rubber mats - not vacuumed or cleaned on a regular basis. Sad as I like the family run business but makes me wonder of the cleanliness of the meat shop. Good selection of goods and meat. Not cheap but seems to be quality
If they replace carpets - as they did the doors - will feel more comfortable recommending this local store over Hannafords which is a couple of mikes away. Clean up the...
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