Planet Fitness — Local services in West Bloomfield Township

To the owner: Thank you for reviewing my below-posted concerns. With respect to your response (which is appreciated):

1. The vintage of the equipment in that facility is not something to be decided by its manager. This is the owner's (financial) decision, so I wouldn't be discussing the issue with your manager. 2) As to my other (minor) concerns, I have publicly acknowledged them, you have publicly responded. I should think it is your responsibility now to discuss these issues with your manager. Thank you again for your attention.

Sadly, I had to transfer to another nearby Planet Fitness location because a) the stationary cycles are older models and none of them seem to be properly calibrated. This is my real concern; the below concerns are minimal but noteworthy: b) the women's restroom, while not dirty, is also not necessarily as clean as it perhaps should be. c) there are a large number (perhaps too many) of staff persons at this locale, all being paid to huddle together at the front desk, engaged with each other and with their personal smartphones. The other location near me, while smaller, has much newer equipment, fewer staff persons who appear to be actively working on their jobs. In general, I find that Planet Fitness suits all of my fitness needs and is very reasonably priced. I will continue to...

Young girl at the front desk with the nose ring is always super rude, has an attitude even when you’re super kind, doesn’t greet you or say goodbye, or even respond if you say it first! No professionalism whatsoever, just goes on her phone the entire time she’s “working” & gives an attitude if you need anything from her that will mean her getting off of her phone! Such a shame because I love working out here, but the attitude given from employees is making me question whether I want to stay at this location. Also, the tanning area is always dirty, has fingerprints all over the tanning beds and looks like it hasn’t been cleaned in days. Trash cans always full to the top.. Make sure you wipe it down good before you tan. Also tanning beds are sometimes closed due to “flooding.” Another reviewer a few days ago mentioned the same thing happened. What’s the point in paying for black card memberships if you can’t use the perks. Nice gym, not so...

If you are Latino, please do not go to planet fitness. They target Latinos and only enforce policies with Latinos. We came today and floor was full of people with their bags and jackets on the floor and hanged on the equipment, but management just came directly to us and just told us to put away our stuff inside the locker. I said that we were not the only ones, to which manager said that they will enforce policies to everyone, but they walked away and did not said anything to anyone else. I waited for manager to come again to ask me to put my stuff in the locker, but this time I pointed out all of the people not complying with policy and it was then when manager decided to enforce it. Right before leaving I saw that more people had their stuff at the floor and not in the locker, when I approach the desk to mention it to management, their reply is that is hard to enforce policy and that they will take a look when they walk...