Absolutely love the classes but don't appreciate the shadiness around if/when they expire. I was literally talked into buying a large quantity of classes (that I only use to workout with a girlfriend when we're both free- which is never). I was assured that even though they "expire" in a few months that they have no issue honoring the purchase and the classes. This has not been my experience. Each time I have to call and ask for my classes to be honored and each time I do not receive a call back. This last time they said they won't be able to do this anymore. Money down the drain on something I was reluctant to get from the beginning. Should have followed my gut...
Read moregreat classes and instructors. terrible customer service when trying to cancel a membership. I have been trying to cancel for a month now. I have left texts, calls, emails and voicemails consistently specifically stating what I need done. Doors are locked when I try to show up in person. I have never received a call back from anyone. I now have to file a claim and dispute everything from them until they can actually get into contact with me. Seems like I am...
Read moreI can’t say enough good words about mojo! My first time there years ago the staff was (and still is) so friendly, welcoming and helpful. I love the challenge I can get from sculpt and the relaxation I can get from a yoga class. The schedule is flexible and the instructors are creative (especially during covid!) Such a good space and always organized. I love mojo and all the friends i made through...
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