Diamond Brokers of Florida — Local services in West Melbourne

Two stars for the fact that they pick up the phone and issued my refund. I brought my heirloom engagement ring here for repair after hearing great things from my coworkers. I should have known when she insisted that some of the repairs I wanted weren’t necessary because “well, the diamond isn’t going to just fall out” and a snide comment about said diamond being “pretty darn small” just to leave.

Instead, I paid for the (other) repairs up front, only to be told after I paid that it would be a week. Cool, no problem. After a week I called, was told it hadn’t even been started and she didn’t know when it would be done and then she hung up.

I promptly picked up my ring, and was issued a refund. At this time, the jeweler gentleman politely told me that they are about 3 weeks out on repairs. Why wasn’t this mentioned up front? Why was I mislead?

Anyway, I went to Jewelry Design Studio in Jensen. Not only did they do all of the repairs that I asked, but they did it well, in 3 business days and actually treated me like a human.

When a customer comes to you and says that they are happy to pay whatever in order to make sure the job is done correctly, maybe don’t treat them like they’re...

First and foremost, if you're in the market to purchase an engagement ring or anything with the slightest hint of "diamond" in it this establishment is your absolute best bet for quality, price and service after the sale. Brad and Jan are the sweetest and most hardworking Jewelers I've encountered and trust me when I say that because I've searched every diamond retailer within an 80 mile radius and none begin to compare to the Diamond Brokers of Florida. I urge anyone and everyone to step inside their store to experience a new approach to buying jewelry where your needs are considered and your left feeling satisfied without breaking the bank. (P.S. Brad and Jan were hunkered down in their establishment during Hurricane Mathew and when I called to check up on them I was told that they were fine and were busy working on the beautiful bridal set that I recently purchased. You guys are truly dedicated to your craft, THANK...

Went to all of the mall jewelers. The Diamond brokers are friendly and professional. I ended up getting my soon to be wife a much better quality diamond. Dont be fooled by the big box mall jewelers. They offer you a lower quality diamond at a supposedly cheaper discount price. Not a great deal when you compare them apples to oranges. If you want to pay a high price for a much lower quality diamond then the big box stores is your gig. If you want to purchase a higher quality diamond for close to the what the mall jewelers are hawking then go see the diamond brokers. Great selection of unique jewelry that nobody else will be wearing. Isn't your wife worth it! And you will be glad you did as well! Here is a little nugget of advise. Save yourself thousands always try to buy just below a full carat of whatever size carat you want. You cannot tell the difference in size and you...