Miriam's Furniture — Local services in West Monroe

This was my first time purchasing any kind of furniture , so I was very excited. Everything was fine until the day they came to deliver my bed and dresser . Basically , while trying to put my bed together they noticed and piece didn’t fit and it was basically defective . Which I know it wasn’t their fault , it was the company they ordered it from . So I called that day which was last Friday to see when could I get another bed because I had already thrown away my other bed because I thought I was getting a new one . So at this point I had to put my mattresses on the floor and sleep like that for a week because I kept calling and calling and no one could ever even give me a date on when my bed would be in . It took for my mom to call the manger “John” of Monroe store . And all of a sudden my bed was in and was ready to be delivered. Also , the manager was very rude and has a nasty attitude over the phone and I feel like if anyone should have had an attitude it shoulda been me , the person who has to sleep on the floor for a week on just mattresses . So I would say they have very poor services and I will NEVER spend my money with...

Update: 01/03/2022 I'll be going to the store to get a new bed tomorrow. They jumped right on this and I should have given them this opportunity first. This is great service. Will post pics of new bed when I get it. Cheap and flimsy!!!Purchased a pink Gaby platform bed by Crown Mark through this store. After waiting a month I was excited to receive my bed only to have them bring out the wrong bed on the first trip and then the wrong mattress on the second trip. It took three trips. They set up the bed also. I should have know I'd have trouble with this bed. The bed is cheap and flimsy. The legs are plastic and the middle legs broke on the bed. I've had to patch this bed together. One of the side rails that holds the slats came loose. I had to resrew them together. Worse bed ever. I did receive a nice 3 wick candle from Rob at Miriam's Furniture. He...

First, to be fair I had a good experience up until payment. Pricing was good, staff was friendly & helpful, had just what I wanted at a good price. However, whei made my payment I got my credit card receipt first. I noticed it had a total, an item that indicated an extra charge (don't recall what it was listed as). I asked about the charge & specifically asked if that was a credit card fee. I was told "no, it's a tax". A little later I looked at my purchase receipt for the item & it didn't include the charge. I called the store & told them I wanted to be credited for that & was bringing cash by (so nobody had to pay the fee). They gladly credited me the fee & swapped to a cash payment. I was pleased with everything except being lied to about the credit card fee being a tax. I specifically said I'd pay cash if that was a credit card fee. Very...