Grocery Outlet — Local services in West Sacramento

Steve, why would you hire an idiot like Matt and Gary to run this store? You and kathleen have absolutely NO clue how to run this store its amazing. Since charles was let go the store has gone down hill. So you hire gary, who by the way is an alcoholic, but hey you say hes a gun ho kind of guy so i huess that makes him ok. You do know hes let bums into the break room to give them food right? Of course you dont. He writes off beer and drinks on the job. Didn't know that either? The guy is the worst "manager" ive ever seen. Lazy, disrespectful but yet your like in love with this guy, and Matt too. My god how your obsessed with matt is truly amazing. That guy is the biggest idiot, lazy and worlds biggest liar. But hey fake it till you make it right? He has no clue what he's doing. Why do you think everyone is planning on quitting on you steve? Your a terrible boss. You dont know how to interact with your employees. Your not supposed to just talk to gabby and her ridiculous boyfriend parker. Those 2 are really something. They sure are quick to throw ppl under the bus to save themselves. How about you investigate matt, gary, gabby and parker? Steve your so blind its pathetic. Your not a real man, you dont know how to make that workplace a good one. You'll lose this store soon i guarantee it. A little advice, dont hire ppl without actually checking references to be a manager. Seriously man? You hire ppl after they tell you what you wanna hear. Dont get me started with OSHA requirements. Ill be sending and investigation to your store for all the OSHA requirements the store doesn't meet. No licensed forklift drivers, or certified on pallet jacks or bale. Ive got video and pictures of all this. This is just so future employees are safe. You dont have money to train and certify your employees but you have money for a ridiculous new fridge you dont need that your so desperately trying to fix this store and its too late. Go back to oregon and get your stuff together man. You've been played by matt and gary so bad its ridiculous. Your in love with these 2 who planned all this that recently happen. Be a man and stop letting these 2 idiots run your store and YOU. your too influenced by these morons who basically have zero clue what their doing. Again their telling you everything you wanna hear. But how about you WATCH their performance instead. Charles was right about you and you think gabby didnt let him know what happen? Remember gabby tells him EVERYTHING. Good thing for charles we can just work with him. Also tru and joe are quitting on you any day now too. Your a terrible owner / operator/ boss. Get it together your not looking too good...

A suggestion for your Manager. When handling a situation where a customer is harrassing another and customer needs to raise voice for help so one can shop in your store with out space being molested with demonic forces of religious beliefs; being pushed onto another sentient being... It would be a good Idea first and foremost to actually introduce yourself as a manager to communicate to ensure the customer has been taken care of. If you just walk up as an employee of the store and say I talked to him there is no problem and walk away . This is not informing customer that things were handled. An example: Are you okay? I am the manager, I am sorry you had to experience what you experienced and I ensure you the situation is under control . Welcome to grocery outlet please continue shopping everything has been handled. I was not being embraced even though a customer ensured me the manager spoke to the man who walked up to me really fast with a loud voice of dominant energy with his demons. The customers were doing the managers job as far as being human, compassionate. The manager was more in a rush to not be seen talking to me, insecure, but I do thank him for the help I did not know he was doing. I share this for the truth of my right to speak as I will. I did not buy a thing never will either. I will take my business else wear and I walk everywhere I go. Note I am not the only one as you can see who is giving low ratings. manage it...

Was told to switch to a different line (they weren't closing the line) even thought the 2 people in front of me had 3 items each. I only had 3 items as well and said it would be faster if I stayed put. I was still told I needed to move to a diff line.... so I did.

I spent about 20 min in the new line. I watched all the people behind me and others get checked out and leave. Then when it was my turn the register froze and I was told I would have to go to a different line. Those remaining lines had 4-5 people waiting at them already.

I was already late picking up my preschooler because I had to move lines. I left my three items and walked out. If I had stayed in the original line I would have made it to the school with time to spare.

I was pretty pleased with this location. But between this and another grocery outlet where the cashier actually took one of my items I'd already paid for out of my bag when I went to put my wallet in my pocket (pretty sure she got fired). Then the other grocery outlet where the cashier asked if I had enough holes in my ear (6 piercings is sooooo much) I am seriously questioning whether these stores are worth their deals.

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