West Sac Tire & Wheel — Local services in West Sacramento

IF YOU LOVE YOU CAR AND HARD EARNED MONEY DO NOT COME TO WEST SAC TIRE AND WHEEL.TERRIBLE BUSINESS DONT EVEN WASTE YOUR TIME LOOKING!!! I WENT IN FOR A ALL WHEEL ALIGHNMENT WITH A LOWERED VEHICLE THEY TOLD ME NO PROBLEM BOSS AND THEN ABOUT HALFWAY THROUGH ALIGHNMENT THE EMPLOYEE WHO WAS SERVICING ME TOLD ME THEY COULD ONLY ALIGHN THE FRONT AND NOT THE REAR??? NO OTHER SHOP HAS EVER DID OR SAID THAT TO ME PREVIOUS ALIGHNMENTS WITH THE SAME CAR.I ASK WHY HE SAID I NEEDED NEW REAR TIE RODS WHEN 90s INTEGRAS DONT HAVE THOSE! I SAID SHOW ME THEN HE POINTED AT MY LOWER CONTROL ARMS SAYING HE COULDNT TAKE THEM OFF THEM I SAID THOSE ARENT TIE RODS HE THEN POINTS AT A BOLT IN THE CONTROL ARM SAYING THEY COULDNT GET IT OUT TO ADJUST THE TOE… HE KEPT SWITCHING UP THE STORY OF WHAT WAS THE PROBLEM AND NOW IM STARTING TO THINK IT WAS ALL LIES DUE TO THEM HAVING A YOUNG MECHANIC WHO LOOKED HIGHLY UNCERTIFIED FOR DOING ANY MECHANICAL WORK . WAS CHARGED FULL PRICE ALIGHNMENT JUST FOR THE FRONT END AND WHEN I LEFT THE SHOP MY STEERING WAS BEYOND THROWN OFF PULLING HARD RIGHT AND MY STEERING WHEEL ITSELF WAS CROOKED WHEN I HAD ARRIVED WITH A STRAIGHT WHEEL. I CONTACTED WITH COMPLAINTS AND THEY OFFERED TO RE ALIGN AND I DENIED DUE TO ME NOT TRUSTING THERE SERVICES AND THEN I WAS OFFERED A REFUND THAT I ACCEPTED THEN WHEN I ARRIVED I WAS ALL OF A SUDDEN DENIED LEAVING ME TO GIVE THEM THIS TERRIBLE REVIEW I WISH I COULD NEGATIVE STAR THEIR BUSINESS. AND WAY TO MUCH ATTITUDE FROM A SHOP THAT HAS 0...

If you like sitting in a dirty un air-conditioned tire shop for shoddy workmanship and service then this might be your place. Definitely do not recommend this place. My first time and also last time coming to this place. Had them replace two tires and do an alignment. One of my tires was on a doughnut so I was desperate and didn't want to wait 3 hours at Les Schwab. Now I get why this place wasn't busy. After changing the tire they just threw the spare in the trunk didn't put it back in place like most professional tire places even though they were more expensive on their tire pricing. Upon leaving my tire light was still on no big deal they usually go off after driving for a bit . Once I got home after it still hadn't gone off I checked my tire pressure on my new tires and they were very low around 25 psi not at 36 where they should be. Has me questioning especially after looking at other reviews if they even really did...

Don't waste your time with this business. I had a nail in my tire and they told me they couldn't fix the tire because, of the location of the nail. That I had to buy a new tire, so I bought a new tire from them. They took off my old tire put the new tire on and in the process of them doing this they scraped my rim all up. I bought my rims off of them 4 months ago brand new! I don't see why they couldn't have gave me a new rim. Instead they want to give me the runaround on having my rim fixed like a patch job on my rim, which I believe since I bought my rim brand new off of them four months ago and my rims were still new with no scratches they should have gave me a new rim and they did not want to this has just been a big headache for me. This is why I don't recommend you come here go to a business where they care about their customer because this place doesn't care about...