Vape City Smoke Shop — Local services in Westborough

There are much better options. I was excited to have a vape shop so close to me. Unfortunately this place will not be around too long. I try to support the local shops. I Even paid more for something I planned on buying online bc my first interaction with one of was great. However, all the others have very little knowledge of the products.. Any time I've been in when the Manger is working he shows little interest in helping our even attempting to be friendly. The product i over paid for ended up having issues. I called in and he said he'd take a look but would not replace the product, whether it's broken or not. Luckly i know how to fix the devices so I did it my self. Honestly that is not my issue. My problem is the mgmt, the customer service and the prices are far more expensive then others in the area. I would give 0 stars if not for the one employee. I WILL...

Went there for the third time to buy the same vape Unit. From the store. When I get it back home I had it plugged in for over 10 hours and it’s still had a red LED light on. So I went. To return it. She kept saying it was working. I tried to explain to her when it’s a green light. It’s fully charged and that hasn’t happened yet at all. It’s not working correctly. Again I said to her if it’s working correctly, it would be a green light and it would be fully charged again, she kept saying, but is it working?Anyway I bought another one. She gave me 15% off. Women has a serious attitude can’t believe she wouldn’t give me a switch out never go there again. extremely poor service would never recommend this place!!!!!!! oh, and by the way, the second one I bought from her I brought home plugged it in half hour...

My boyfriend and I walked in as first time buyers of CBD. We were looking for information on the different forms that we could possibly use. We were greeted and given great customer service by a gentleman ( who’s name I later found out was David) was very knowledgeable about the products they were selling. My boyfriend ended up buying and I wanted to think about it before I bought for myself. I went back a day later, hoping to buy. I walked in and there was a different associate who I wasn’t impressed with. A couple days I went back and David was there. I couldn’t have expected a better experience than the one I got from David by being a first time buyer. I will definitely...