Benge's Ace Hardware-Westfield — Local services in Westfield

Way better than I thought it was gonna be. First of all it was bigger than I thought it was going to be. Second they have a very wide assortment of items, everything from lighting to some very nice grills, smokers and eggs. They also have paint which was nice to know. Staff was polite and greeted you as you entered and also asked if they could help with anything. I will take pictures next time so you can see how nice and clean this store it is. I am pretty sure it's new, also the app is pretty used friendly so I bought a tool chest on rollers and having it sent there for delivery. Basically the store has all the items you expect them to have and more. If you are not sure they have an item just download the app and see, I they don't have an item in stock you can have it sent to the store for pickup or if it is a bigger item they will deliver it to you like the tool...

Extremely grateful with service and especially Jeff!

Im a female who loves to diy things on my own so when i walked in there with a busted key-fab to my jeep not knowing what I was gona do to secure it. Immediately they called someone up for me, when I tell you they communicate great with each other to get service done. I mean they. get. it. done! Jeff comes up to me and right away is like I got an idea and not only is this man knowledgeable but taught me a few things about jb weld. I was Impressed! And automatically found a new way to quick fix any future issues I may have with small "fix it's". I'm EXTREMELY grateful with the employees at this store. Thank you...

A gentleman at the entrance asked if I needed help, and took me directly to the items I was looking for. Super helpful. It has been so long since I've experienced this level of customer service anywhere that I'd thought it was long forgotten.

Not going to Home Depot or Lowes anymore. Whatever lack of selection they might have is more than made up for in respect for human dignity and freedom. I walked in without a mask, no signs posted. Some employees wore them, some did not. Allowing employees and customers the choice. Imagine that. Amazing that this is a foreign concept today when a mere 15 months ago, no one would have thought it would ever...