Century College Bookstore — Local services in White Bear Lake

Century college and bookstore have been horrible since I started.I’m taking an online course to keep busy and gain knowledge in my area of profession. They have a lack of communication, the bookstore is horrible. I went to return a book - which I’m sure of many of you isn’t so easy. I live out of state and work full time not to mention everything happening with COVID it’s an inconvenience. There was no one there, no line and I asked if I could return a book. They then tell me to come back tomorrow only before proceeding to say that I only had one week from the start date to return it. So why am I coming back tomorrow? It’s still in its original packaging with the receipt and they still say no. I’ve have horrible experiences throughout this entire semester they are not helpful and don’t seem to care of their students. The only good thing I have to say is that the course and instructors are great. Other than that not...

This is one of the most unprofessional bookstores that I've ever come in contact with. I was in pseo for two years and now I've been a student for this year After High School. One of the female employees in the bookstore has always made extremely condescending comments to me even regarding the credit card machine as the "big kid machine" when I was 16. I have never had a smooth visit to his bookstore. Now this semester they have forgotten to give a ton of people their access codes that are necessary for their online classes and on campus classes for an online textbook. This is completely unacceptable as I pay a ridiculous amount of money for textbooks every semester and always end up getting screwed over or condescended. Would not recommend this...

Last year, I would have rated it a 5-star, but since Barnes and Noble bought them out this year, they are extremely unhelpful and not very useful because they came out with the ridiculous scam of the Century bundle I paid more for my materials and have to order them online and wait like a day to pick them up instead of just going there and telling them what books I need and getting them fast. I will now go out of my way to shop elsewhere for books, like most other students. It would also be nice if the staff at the checkout were not totally useless and unhappy...