Regal Wilder — Local services in Wilder

I’m going to share the good and the bad. Overall I would definitely go back to this theater again.

Good: 1.) Offers older movies you can’t see anywhere else, that I know of! 2.) You can signup for their unlimited viewing of movies for $18-$19 a month and it pays for itself within 2 visits. 3.) There’s no one to purchase tickets from. You go to a computer (as soon as you walk in) and either purchase tickets with a credit card, or scan the barcode of the ones you already purchased online prior, and it prints your tickets out right there. 4.) Comfortable seating 5.) You can earn rewards for your purchases. 6.) The location of the theater is right off the exit. 7.) Clean to be a theater 8.) Employees are nice 9.) They offer a “Snack Pack Box” it’s a junior box that comes in a little Welch’s cardboard carrying box. It comes with a small junior popcorn, small junior fountain drink, and 1 package of Welch’s gummies for $7.49+tax. It’s a pretty reasonable choice for 1 person, if you want to save and have a popcorn, drink + a snack for later. Highly recommend this! 10.) I like the laid back environment this place has!

Bad: 1.) The ICEE machine didn’t work (one of the only things my daughter wanted) 2.) No regular Tostitos chips for the Nachos & Cheese. Only Nacho Cheese Doritos. 3.) Food & Drinks very expensive (I know theater food is expensive, but this theater seemed more expensive than most). 4.) Popcorn wasn’t fresh (not warm at all) and a tad bit too much butter, even though I love buttered popcorn. 5.) Very limited menu (they had a sign apologizing for the inconvenience). 6.) No soap in the women’s bathroom 7.) No heated seats (not a big deal, but it does get cold, so make sure you wear something warm). 8.) They lock the doors at night, so if you go outside to smoke or whatever. You will have to wait for someone to let you back in. They watch on a camera, so you shouldn’t have to wait long. 9.) They don’t offer Dr. Pepper! 😱 10.) They don’t have much chocolate for their selection of candy, if you...

We like this theater better than others in the region. We usually have no problem getting a great seat even though that have less seats after the big rennovation. The reclining seats are very nice and are becoming a standard in theaters these days, so we a very happy to have them here. I also like that there are cup holders between each seat.

The main reason we like this theater over others is the popcorn. All theaters charge way too much for concessions, and this one is certainly no exception. But in many places. The popcorn is way too salty (so you will buy more drinks probably) but this location does a great job with the popcorn, and we are big popcorn fans!

On this visit however, we were in line for concessions and when we reached the counter, the guy working the register just turned and walked away and out of the side door if the concession area. Not a word was said. After waiting a bit and seeing the other lines still being served, I asked about the person who was working the register. The only answer I was provided was "we can serve you at the other registers", but then I had to go to he back of the line on another register. Obviously I was quite irritated at the situation.

I also like the fact that this location recognizes military service personnel with a discount. While it is not a huge discount, the demonstration of appreciation for those who area active/retired military is notable. I'll always patronize a business that demonstrates this over another business...

I'm not sure what others were talking about or if it was just bad days/bad employees etc, but when we went we had a perfect temperature. There are nachos, caramel corn, candy, and popcorn as well as soda, (water I'm pretty sure), and ICEEs. We went to an end of the night viewing, so about the same time of day as a former reviewer said. The only reason I give it 4 stars is as someone who used to clean those pop machines, I can tell you the taste is weird if it isn't clean and given the price of a soda at any movie theater (it's comparable), it isn't fun to pay that much get to your seat and then realize you don't want to get back up to let them know it tastes bad and needs to be cleaned. I used the bathroom before I left and the ladies room was actually pretty dirty for the end of the night and I hope they didn't leave it like that for the morning staff. The last thing I'll say is we had no confusion of theater when we went, our movie was at the theater it said it was. I did double check with staff before we got back there, it ran the right time too. Last note, I hate that I bought a large popcorn but by the time I got out I couldn't get my free refill bc the counter was closed. Our movie ran from 10-12:45 I think, but it would have been nice to have been told that so I didn't miss any of it or was able to sneak back before the movie started. So none of the issues previously discussed were a problem; just the bathrooms...