Leonard's Kielbasi Market — Local services in Wilkes-Barre

I placed an order online in January and after a week receive no confirmation. I called the store and it was told by the woman who answered. She doesn't know anything. She only works there and I had just missed the guy that gets the emails. I waited a second week, still no confirmation. Sent a second email request for an order of 10 smoked kielbasi. Again, no confirmation. Second time called the store got the same result from the woman who answered. She also said she doesn't know why there's no response from the person running the email and that she had somebody in a few weeks ago. All upset for the same reason that they had no idea if their order was taken. I went through this last year but managed a place the order over the phone with two weeks to go from pickup. I'm about to come down on the 25th of March to pick up my order and hope after a two hour drive that my order will be there. I'm lacking confidence that it will and if I don't have an order available this will be the last time I used Leonard's. The simple fact that the person who is taking the orders through the email cannot confirm or respond is very concerning.

Update. I received a message on Wednesday, March 20th regarding my order and apologizing for the confusion. If it wasn't for the whole issue about whether or not my order went through and not receiving confirmation until less than a week before I'm supposed to pick it up, this should be five stars. Their meats are excellent. Hopefully I won't go through this...

I grew up in Scranton PA and my parents and I would traveldown to wilkes barrow to get disdelicious Polish sausage I have been away from northeast PA for a while I was down in Florida now I'm in Southern Delaware but I think I have to make a special trip to go get the best kielbasa in the world It will be Well worth the 3 hour drive and while I'm up there of course I'm gonna have Arcalo and Grinnell Pizza to those of you who live there appreciate the best food in the entire country because I have been all over the United States and also let me mention Coney island hot dogs in...

Excellent service. Very yummy and popular kielbasa. The woman behind the counter is very pleasant and friendly and professional. I'm not sure I'd be with the number of people she has to wait on. Please tip her well. At least $5, in my opinion, for all the hard work. The owner has decided to limit rings to x4 per visit. I respect this as it's a nice person who does this to make sure everyone gets some. I totally understand the meat shortages.I will continue to return...