Archstone Dental & Orthodontics Aledo — Local services in Willow Park

UPDATE: After they left a mauler in major pain for weeks, I set up a "free" check up with them to figure it out. They asked if I wanted their root canal guy to come in to check it as well WITHOUT TELLING ME IT WOULD COST 90 DOLLARS. So now im stuck with a charge I was not told about before hand even after their regional manager came in saying they wanted to make this right, now im down hundreds of dollars and a nonfunctional side of my mouth. Original Review: So many small problems adding up to a terrible experience. Putting me with a temporary dentist that judges xrays and things differently from the primary dentist, leading to misdiagnosed problems. Putting me down as getting a cleaning when I never received one. Having a different assistant numb me in only one spot whenever I needed a shot in two, letting me feel every single bit of the second shot. Taking their work breaks during an appointment, taking so long once that I needed to be numbed again. Very poor experience; stay away from corporate dentists whenever possible. Root canal seems good...

Is there a zero rate?

On the day of my scheduled appointment, right on time when I arrived, they told me they couldn’t see me because they only had one doctor and one hygienist. They told me they called me twice before the appointment. Sure, 30 minutes before the appointment? That’s disrespectful to someone who didn’t work that day just to get their teeth cleaned. There should be a fine for y’all to pay for clients who get cancelled 30 minutes before their appointment, because y’all charge $50 for appointment cancellations within 48 hours.

On the day of the rescheduled appointment, I waited in the reception area for almost an hour before they started doing the x-ray and cleaning. Polishing before getting teeth cleaned? I’ve never done it that way before. My gums hurt like hell, and the hygienist told me, “I should’ve put some numbing cream. Just take some Tylenol.” I was like, “Sure, yeah!” I waited almost another hour before the doctor came and spent 2 minutes with me saying I didn’t have any cavities.

Thank you, but I won’t be...

1st appointment was to check tooth pain and cleaning! X-rays taken new appointment for root canal. Dentist was as old as me. Shocker 2nd visit was to talk to Dentist about what can be done and prices and scheduled root canal. 3rd appt performed root canal through current crown successfully. Dr ordered antibiotics for infection above tooth. Called 3 day’s asking why my prescription was not at CVS. Was told it would be sent immediately. Never treated my root canal per Dr.s orders. When I left I finally met the head dentist who told me I would need a new crown. I said well I have been here 3 times and have never met you and I am not getting a new crown! Then I had to wait again for my cleaning and that was two appointments for deep cleaning which I have NEVER NEEDED! I received another bill for $100.00 for what I have NO IDEA. Probably...