Goodwill Willowick — Local services in Willowick

Started going to Eastlake GW in August 2021 after we moved to Mentor. 2023 is the start of the downfall. I'll preface with I personally talked to Mark Trew (COO) and emailed twice. No response. I emailed Anne Richards (CFO) twice and no response (3 months waiting for any response). The emails were about "stop putting stickers over the UPC code, and stop with the $12-20 for a broken cheap 35mm cameras, $30-60 for a bottom line VCRs, $20+ for low-end trashed shoes, etc, etc."

I am a reseller. Mainly focus on First Class weight items and Media. Of the past 3 months this GW has had TONS of DVDs. I'll scan or lookup 100s while there (now only once a month) and find 1 or 2 that have a resale value of $10ish. They are prescanning DVDs, books, etc. Of such, what was a twice a week stop is now not even once a month. I go to Saver's and find 10+ DVDs worth $20-40 each twice a week, not to mention books, and small items in good to near mint condition.

I belong to many reseller groups/forums. The word is out!! My posts on those forums coincide with other posts: "Dont bother going here... prices are too high for resellers.... let alone the average joe!"

I am extending the courtesy to anyone reading this. If you want darn near retail prices for beyond used goods, then this store is for you. If you are or intend to resell, DO NOT bother going to...

The fun of visiting a Goodwill comes from seeing what things you can find. Those things could range from tvs to flower pots and seeds. If you're looking for a fun afternoon of finding broken things, look no further. If you're looking for reasonably priced broken stuff, look elsewhere. Thankfully, this location is like the myriad of other Goodwill locations littered across the country with friendly staff and a large quantity of used products. Along with donated things, Goodwill offers common items like dish soap, potato chips, and soda. I've even seenn apple cider. The bottom line is, If you've ever been inside a Savers, you would know exactly what to expect. Though, if you've been inside a Savers, chances are you've also been inside a Goodwill. I recommend everyone check out this location every once in a while to see what cool things you may be able to find, but be warned, the parking lot is riddled with pot holes. (EDIT 06/20/2019 Since this review and possibly even before this review, the parking lot has been pot hole fixed making that portion of my review not...

I found a super cute dress on the rack but it didn’t have a tag on it. They “hold it for 24 hours” and take no names or phone numbers. I wish they would at least take down a phone number to let you know it’s back on the floor. In this particular case I would have paid like a higher price if it meant I could have it since it was the first dress I actually felt cute in ever. I literally left the store crying.

I will try tomorrow to see if they actually put it out but I really doubt they do that.

Update: they don’t actually put it back put after the 24 hour hold it just get put back out whenever, if it gets put back out. So when you fall in love with an item that they forgot to price you’re out of luck.

The experience of getting to checkout to realize there was no tag, being told it’s put back out next day here for hours waiting for it looking for it to be told actually they just bring it out whenever is such a horrid experience and will never be back.

Also like 70% of clothing items are $6 AND UP. like they have gone up in price...