Willowick Public Library — Attraction in Willowick

Please fix the air or close the building till you do. It’s almost July people! I keep thinking next visit it will be fixed. Shame on me for having realistic expectations. Don’t care much about your staff I guess with those conditions. Where is the directors office located? My bet is not Willowick.

Again, where are the tax $$$’s going folks?? Lately when I come in it’s extremely hot and most uncomfortable. This has been going on for a while now, so I’m assuming comfort isn’t a priority? Will there be heat for winter? Maybe enough so the pipes don’t freeze? Yeah! Well hopefully your levy won’t be a priority to voters at the polls.

Why don’t you decrease the staff a little more at this library. Poor staff is doing multiple jobs and I’m sure for little appreciation. Hope the director at least reads this and shares where the levy $$ is going, besides...

I saw an item I wanted to rent was available at their library, so I decided to pay them a visit. Drove an hour across Cleveland to get it.

I went up all excited to the circulation desk just to be told I was not allowed to rent it because I didn't have a Willowick library card. There was no information posted anywhere obvious to me, online or in the library, that new items are only able to be checked out by Willowick specific library cards.

So my time and gas were absolutely wasted due to a lack of communication on their part. Extremely disappointing. They offered to have me get a Willowick card, but it can't be used for new items for 30 days either. Needless to say, I never plan to return to this location.. and Willoughby's library system has left an awfully bitter taste...

The problem I have with the libraries in this area is the treatment of black families versus white families. I was in the children's area with my son. I asked the children's librarian if they serve a lot of homeschool families. She proceeded to stare my son down like he had 3 heads or something. There was a look of disgust on her face. I kept my composure but the racial issues are very obvious here. Thankfully, I teach my son to love and respect everybody, regardless of skin color. I will continue to do so as well. I will also continue to voice my concerns about meanness, unkindness,...