Be Smoothie Cafe — Restaurant in Willowick

Re: I WILL NEVER BE A CUSTOMER IN BE SMOOTHIE AGAIN!I was a frequent customer at this establishment, until today. I ordered 2 Berry Strong protein drinks, one with vanilla whey and the other unflavored whey. Long story short, I did not receive the unflavored whey drink I orederd for my aunt who has diabetes. My mmistake was not asking the young lady who made the drinks if she used vanilla in both drinks, after watching her dip from a container that had vanilla written on the side of the container. I called Be Smoothie after my aunt tasted the drink and she said it definitely had vamilla in the drink. She has had the drink before so knows the difference. I called Be Smoothie to tell them about the drinks we received. I explained what happened, what I saw and the young lady told me the owner would have to call me back after reviewing the video The owner, Liz, called me back and explained the video showed her employee used the correct whey in each drink. After having to try to prove there was a mistake somewhere in the transaction, she said, "If she does not like the drink..." It was not that my aunt didn't like the drink...IT WAS THE WRONG DRINK AND TOO SWEET FOR A DIABETIC! I refused to go back and forth with Liz and hung up. LIz's conversation did not offer a feasible solution during my time on the phone. I WILL NEVER BE A CUSTOMER IN BE SMOOTHIE! I believe customer service makes or breaks a business. The customer should never feel the way Liz's conversation made me feel as a frequent customer, who never had a problem...

This place is where you should go whenever you want a light, refreshing, healthy meal. I love smoothies, but don't like to make them because I hate buying all the ingredients. I used to go to another place nearby, but they were overpriced, put sherbet in every smoothie, and had an owner that wasn't kind.

Be Smoothie is the exact opposite of that place. Every smoothie I have had is vegan and delicious. As a lactose intolerant individual, this is very important to me. Their berry smoothies, energizing smoothies, and green smoothies have all been fantastic. Their buffalo chicken wrap was amazing and a good size. Their chicken tortilla soup was really good as well. I wasn't a huge fan of the avocado toast, but I realized that is because I don't like avocado unless it is eaten by itself, freshly cut or in guacamole.

This is a great, local, small business that deserved your support and business. Everyone I interact with there has been kind. You can't beat the price, quality, environment, or service Be Smoothie brings. Thanks...

There's not many places where food is served that you can give 5⭐. But Be Smoothie Cafe you can. Food is always fresh and delicious (fresher than right off most grocery store shelves). A place where young people work, though you'll never see anyone standing around or a cellphone out. They're incredibly polite, hard working, and it's always clean. I enjoy every visit, any day of the week, any time of day. I just poped in they were busy - 5 people waiting - and it still did not take but just 5 mins or so to get us all taken care of (and my peanut butter mochachino smoothie in my hand 😋). OH! And I hear Be Smoothie is a woman owned business (just sayin'🤷🏼‍♀️💥 ☺️)

Update...got delivery today 👀wraps (one of my favorite meals there). No fuss, no hassle, no dollar limit. I swear this is a business that wants your business 🥰🥳! Be Smoothie Cafe, please don't...