I’ve had my iPhone for about over 2 years now, this phone has been through hell and back never broke the screen. One night I inflicted some significant damage to my phone causing the screen to break. These guys got my phone in fairly quickly, and fixed fairly quickly. Month goes by, screen breaks again. Same smooth process getting fixed, but this time I accepted their case/screen protector deal thinking the new screen they put on would make it for a while. We’re not even a month in, and I already have a crack on the new screen they just put on a few weeks ago. Their iPhones screens I THINK are cheap. I’m going to get it fixed through Apple to see if there’s a difference, and almost guarantee there will be. I’ve given you guys a lot of money to prevent this I’m disappointed.
UPDATE: Also want to add I bought from them the most “durable” case they had AND a screen protector, he ended up giving me one for scratches when I asked for the one that prevents cracks. Dude called & said the frame could be cracked, possibility. But I went to apple for a screen repair, bought an OTTERBOX (Cell Medic said their Case Helmet is more durable) but here we are a couple months after, phone still goes through its usual hell, my screen is MINT. The fact this team tries to discredit my analogy is repulsive. I’ve had apple phones for a long time, and they aren’t cheap, can’t pair them with cheap products. Other reviews on here experienced the same thing as I did. Thanks for...
Read moreOn Tuesday my Samsung Galaxy s7 finally succumbed to its injuries. While in a life proof case it had been run over by a truck. I then dropped it 10-15 more times over time after I got rid of the ruined case. Finally I dropped it at work and the screen became progressively more and more purple until the entire thing was a post-modern painting and no longer a usable screen. Thursday was my day off and I went in to the Cell Phone Medic in North Windham. Zack greeted me at the counter and took a look at my shattered dreams and even more shattered cell phone. He went out back without a word and came back telling me that they had the back glass and screen in stock and that they could fix my phone within a few hours. Not only that but they offered a discount if I replaced both pieces at once. On top of all that they applied a shatter resistant covering that is stronger than tempered glass. This they demonstrated on a phone which had the material applied by hitting it with a metal punch. Yes, a hard metal punch for setting nails or driving out bolts to the screen. Oh did I mention that the demo phone had about 30 or 40 similar such impacts previously. The screen was not cracked. Glen got my phone fixed in about two hours while I ran errands and had lunch in North Windham. That is customer service that you won't find anywhere else and for all the services performed the price was very reasonable. Thank you Cell Phone Medic for getting me...
Read moreExcellent service with fantastically quick turnaround. Highly recommend. They really want to help you.
A few weeks after I posted this review my phone started acting up again with pop ups and notifications which you sure would not wish to show your wife or mother. I returned to Glenn and Zack and they welcomed the challenge to solve a problem which they said was rather uncommon. Zack led the attack and spent several hours searching for an answer. Despite my feeling that the only way out was to erase everything and wipe clean my entire phone Zack would not give up . He checked out each of the 96 apps on my phone and lo and behold he found one app with a well recognized name that had become infected by a virus. He removed the app and victory was his. I can’t say enough good things about the entire team at Cell Phone Medic. Each person knows what is going on in the store so you don’t have to wait or re-explain what your particular problem is. I am so very pleased to have my phone back in its entirety ( minus the problem app ). Plus be surprised as I was about how extremely reasonable their charges are. If you need attention and a return to a state of well being go to Cell Phone Medic; they...
Read more