AutoZone Auto Parts — Local services in Winslow

I wish I could give 10 stars for this location. I live in the Phoenix area, and every single time I’ve ever been into any auto parts store down there, most of the employees seem annoyed or unwilling to answer my dumb questions. Not these guys at this location! I come up to Winslow for work, and recently I had a battery go bad on a vehicle that I keep up here. The customer service that I received from Shawna, Brandon, and Rob was really something that is hard to come by in today’s day and age. These guys and gals, went out of their way to help, held a battery for me for over a week, and really just made me feel like I’ve been a customer of theirs for years. I know one thing, from this day forward they have a customer for life!! Appreciate the down to earth, professionalism! All of the other auto parts stores not only in Phoenix, but the state, need to take some pointers from Shawna, Brandon, and Rob. Thanks again for...

My battery died and when I finally got it jumped I rushed to Auto Zone literally 3 minutes before it was going to close. I explained my problem and the associate Dallas offered to check it first, he calmly followed us to my car and asked me to turn it off. I was afraid to but he assured me that if in fact it doesn’t restart, he will be able to charge my battery. He quickly found out it my battery was in fact bad and showed us the battery selection. As I was purchasing my battery the other associate Jim offered to swap it out. I am so very grateful for these two men for being so very helpful, professional and patient with me and my children. My car started without a hiccup and I was back home in no time. You guys are AWESOME!!! They deserve a raise or an incentive for going above and beyond for me when I needed...

All I can say is Thank goodness for Rob and Darcee. They went above and beyond to help me out. I was coming from California heading back to Texas. It was just my grandson and I driving back home. When I noticed my side marker light was out. Once Rob looked at it, he figured out my side marker had no power. Just my luck. Thank goodness he knew what I needed to fix it to get us home safely. He explained what needed to be done step by step to fix it. But he came outside and fixed it for me. Until he had to take his lunch and Darcee came out and put her finishing touch on it. Never have I ever gotten the help I received at an auto part store like I did here..ever. I can not give Rob and Darcee enough praise for their help. They are truly blessing. This auto zone is amazing.. We made it home safe thanks to the...