My mother liked a $70 comforter. It was the only one so we went to pay to the register. The cashier scanned and then without telling us why she went to talk to another employee. She came back and told us that's no the correct price for the item. She said the manager is looking for the price. I said that's the only price we saw. Then she said that's how people steal. I felt like she accused us of changing the price. The other employee came back with a ticket for $80. It was $10 more. I said that's the only ticket there and if someone changed the price, it wasn't us. She continued arguing with me that their employees didn't put the price wrong. I told her that her employee implied that we probably did. I have the credit card. I get $10 to $20 in coupons just for the amount of money I spend on these stores evety month and I get insulted by the store assistant manager because I had the bad luck to pick up a comforter that someone attached the wrong ticket for $10 less. These people have no commun sense. If someone wants to cheat on $80 item, they probably will attach a $30 price, no a $70. Be careful people if you buy there. Make you check the tickets before you buy so you don't get accuse of...
Read moreThe cashier Lina or Lena was very rude and hostile towards me today at HomeGoods in Woodbridge, NJ. She got very angry because I changed my mind and decided not to purchase a broken picture frame after she reduced the price $5 dollars off. She was mad because voided an item is not good for the cashier or associated. But, I did not want to buy because the frame was very damaged. The manager Larissa was there present witnessing the incident and she did not do anything. She did not address the situation with her staff and ignored my bad experience. I asked to talk to her the manager Larissa but she undermind everything instead to teach her staff that they must respect the customers and be corteous. I went to my car that was parking in front of the store and I only observed laughing between the manager and cashier. So, I went back and returned all the items because they did not deserve that I spend my money in a store where they do not appreciate your business and treat...
Read moreHorrible costumer service by the gentleman store manager! I bought a dog bed and when I reached home I red the care label to find out that is not washable so I decided to return it. The fallowing day I went back to return it. The item had the price tag attached and I had the original recipe. The store manager try all kind of excuses not to take the item back. He got to the point claiming that my dog slept on that dog bed which was I made up by him. For his knowledge I own a poodle and if he will do some research will find out that “Poodles do not have an odor “. He made my feel embarrassed in front of other costumers which was totally unjustified, baseless and very unprofessional. Wandering how he got to be the store manager with this kind of unprofessional ,low class, horrible costumer service. I do not plan to go back to this store and I will continue to share my...
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