Real Fruit Bubble Tea - Woodbridge — Restaurant in Woodbridge Township

Maybe if the kids behind the counter cared about doing their jobs as opposed to being on their phones, I wouldn’t have spent 20 minutes waiting for drinks we never received, and you wouldn’t have had to throw out $20 in materials because the girl mixed up the drinks while constantly checking her phone in between (despite the fact they missed our order and we were already waiting excessively). They actually asked me to “step to the side” for other people to get drinks. Why are you ten orders ahead of me and still making those faster? Newsflash, they weren’t, I just made it awkward for them to look at her phone instead of making the order we are STILL waiting for. I asked for a refund when she realized she mixed up the drinks (also extremely unsanitary— phones are hot houses for bacteria. She probably takes it to the bathroom with her. It’s ALL OVER the counters, her hands, the other guys hands, the food— that’s literally fecal matter) and I was sick of waiting. Guy immediately gave our money, and I had to wait to make sure the tip came back.

Why the heck am I tipping anyway before receiving a drink? Oh yeah, cause the girl at the register is keeping her head down while I line forms at the self serve iPad. What a joke. I took my $18 refund and got frappacinos at Starbucks for $15, way better than poo drinks you have to wait 25 minutes for.

If a manager reads this, you have the most egregious cell phone use behind the counter I have ever seen in my life. This girl with braces and the guy hanging out with her who issued our refund deserve to be taught to put their phones away, maybe they’ll have a fighting chance at future jobs, let alone keeping this terrible business that doesn’t care about customers or sanitary food open. When the girl with braces ignored the girl at the register asking her to start our drinks she forgot so she could look at her phone, then kept going between her phone and our drinks, then completely messed up all the powder and had to throw it out and start over because she’s so distracted by her phone, she could spit in our faces and it would be a faster way of telling us you don’t want our business.

Disgusting. Would give 0 stars. If you have self respect and don’t want some child with braces’ poopy phone fingers all over your food, go...

Came to this location at 6:43pm on 2/1, wanted to order a medium blueberry smoothie but didn’t want any sugar in it. The guy working the counter asked me if I needed help with the ordering device or he could take my order.

I told him the order and he said he couldn’t do no sugar, that they could only do “minimal sugar”. I told him I’ve done it countless times at various locations, just can’t have refined sugar added, just please leave the sugar off the order. But he insisted no, he can’t it has to have “minimal sugar”, that their policy had changed and he can’t do it.

I told him I can’t order the drink then, I can’t have that refined sugar as it spikes my insulin and for dietary needs, and he said ok. Not a care to satisfy the customer at all, I really don’t see how it’s policy to leave OFF an ingredient for customer. Note I doubt it’s policy to have apple earbuds in your ear either as your even taking an order, is that policy also?

Incredibly upsetting to make the line, to just be turned away for such a simple request without being the slightest empathetic...

Idk who the manager is. But I hope she/he sees this message. Please tell me why, if I’m paying almost $10 for a juice, and I ask the girl who is working there today march 22 at 11:46 am to not add sugar because of health issues, she tells me is not possible. I ask her to explain to me why that is and the she insist is just policy and that she HAS to put sugar/syrup to the juice. I once again asked her, and she says “yeah ok whatever” rolls her eyes and makes the juice. Both attendant were rude. If they do not want to provide a good service then I suggest for them to def not work on this field. This place is not gonna have me as a costumer anymore. All because of your workers attitude. I come here every weekend with my son and spend around $15 per day. But not anymore. So dear owner I suggest you find...