O'Reilly Auto Parts — Local services in Woonsocket

Whats the point of being open until 9pm if you close the store 12min before you close. My truck is not drivable and I ended up finding the issue to fix it. I just needed some wore and but connectors. It was late but I knew only one store would be open atleast I thought. I got to the store at 8:48pm plenty of time to grab the 2 things and leave before 9pm. I pulled on the door and it was locked. All the lights are on but I could not see anyone. I nocked on the window and no was appeared, I even called the store multiple times and no one answered the phone. Finally an employee cam around the corner from the back and I waved him down but he looked and me and turned right around and went in the back. So I waited and nocked again. By this time it was about 8:55pm and another employee came around the corner from the back, I waved him down as well he come over to me and was wondering what I wanted, I told him I just need a thing of wire and but connectors. He said sorry we are closed the drawers are close for the night I said why are you close it's not even 9 yet he said that his register showed that it was 9pm. I pulled my phone out and put it to the qi dow to show him that it was not 9pm yet. So he argued with me saying I haven't been standing outside waiting since 8:48. As I was walking away he said that I shouldn't of waited until the last minute. I'm sorry that I found an unseen problem with my truck that i need to fix to get my teuck back on the road i thought I could depend on your store to be open till it's posted time. Horrible customer service. I only go to orileys for any of my automotive needs but I don't think I will be anymore and probably going to close my...

Highest recommendations. Excellent knowledgeable staff to stand behind you every step of the way. Good quality parts. Excellent prices everything you need to get the job done right the first time and just in case you miscalculate and you get the wrong part they do have a return policy. I've been going there since they opened and we are extremely happy supplies all four of our vehicles. If they don't have it they can order it. Nothing gets us on the road faster and when we're in the middle of the job we know who to run to with quality parts at...

Had an awesome experience with Chris at this location. Went to a different store and their scanner was down. Shame on them for sending me to O'Reilly's. Although they were unable to scan, Chris was able to figure out the issue and even put in the missing fluids. He went above my expectations and even fixed my jammed hood latch. I will be coming back...