LOFT Outlet — Local services in Wrentham

I was just in here today, 5/23 at 3:30PM. I went in with my seizure alert and response service dog. I had to leave the store because every single employee was staring so hard at my dog and I. I have never experienced such blatant disrespect from staff. Of course I expect some looks with having a service dog, but these employees literally blocked my path and stood there as I was looking at clothes to stare at me.

One older woman at the end of my trip was the worst and was the last straw for me to leave. She had white hair and continued to stare at my dog even after I had obviously tried to get her attention off multiple times.

I didn’t finish my shopping, I told the person I was with that we needed to leave because I felt so uncomfortable.

I’d like to reiterate that I get a lot of stares, but it has never been so bad that I’ve actually taken the time to write a review about it. I hope something is said to these staff members about basic...

I had the best experience shopping at the LOFT Outlet at the Wrentham Outlets! All of the woman working there were so encouraging and helpful! I knew exactly what I wanted when I went in (a leopard coat) and Kathleen was eager to compliment me as I tried on the coat, making me that much more excited to buy it. She also steered me in the right direction for getting the amazing deal by opening a card to get a large percentage off of my purchase! Connie, the store manager was wonderful and super efficient and quick in getting me set up with the rewards card. Kathleen continued to be helpful as I tried on the coat and made sure I was going with the right size. It all worked out perfectly and I'm so thankful for Kathleen's &...

I was just shopping at this location, there was one visible employee there texting on her cell phone the entire time. I waited at the register for a good 6 minutes before someone else got in line, waited a few, then went to grab the employee. I watched them walk to the front where again employee was texting on her phone right behind the customer. She didn’t greet me at the register or apologize for the wait. She looked annoyed that she had to work. She didn’t even finish processing my transaction before again picking her phone up and texting again. No acknowledgement of me being in front of her whatsoever. I’ve never seen anything like that or someone be so oblivious and careless. Her name wasn’t on the receipt but...