Tory Burch Outlet — Local services in Wrentham

Their products sold at the outlet are poor quality and don't hold up. I have 2 pocket books purchased in the last 2 years that the leather wore off and a makeup case that is peeling. I brought it back to the store to see if they can replace or repair or anything since I spent 3 times more than I would at Coach outlet. The girl didnt even want to hear it and said their hands are tied and gave me a contact card to call to get repair "advice." She had the card ready! Wont...

An associate I named was Molly was extremely helpful and knowledge she went above and beyond to make my experience here at this location the most pleasant I’ve ever had here at the Wrentham outlets. This is the best costumer service I’ve recieved in a very long time. Her consideration and positive attitude gave me the feeling that good hearted people still exists and I could see how much she cared not only for the customers but for the company I will be returning...

Donna was super rude. I came to her for help but she just took the shoe and walk away without asking me what size I needed or even looking at me. That was not supposed to be a standard PROCESS because at least you should ask first. It was a waste of time talking to her because she was not helpful at all. Shame on you, Donna. Although other staffs and the manger were nice and helpful, the store deserves a least star review as long as Donna is...